TelePresence and Video Infrastructure

Hello colleagues, can someone kindly advise what the rout cause could be? Description: Placing video call from VC system in local network to VC system on another network with public IP is not successful, showing status "No route to destination Unreac...

I need to configure qos on CAN switches to improve traffic for 3rd party IP survillance system. I am quite new to video and am not sure what markings I should use. I was thinking of using SPAN to track the conversation between cameras, media/recordin...

Does Jabber Guest Support Sharing Screen and Files between Two Parties.

Hi all, I just have an issue with external h.323 parties. If they call to us, after h.323 request, I see communication from expressway to their private IP which expectedly fails. I would say that extern party transmits just its private IP in signali...

Hello,If anybody has run into this problem or has a solution for it I would be very appreciative. I recently encountered problems with an SX20 and a C20 where the digital audio from our PC, connected to input 2 (the DVI connector with a passive HDMI ...

Hi, I suspect it may be due to a recent CUCM upgrade (11.5.1) but my Expressway C cannot communicate with it: SIP: Failed to connect to 10.1.16.1:5065 : No response from system Both systems have been rebooted, but still not working. Any thoughts?

I am using SX 20 with software version ce8.2.2 which is not supporting third party microphone along with dsp ( clearone) .. I am getting an disturbance sound from the same Earlier i have integrated sx20 with dsp (biamp)  after changing the 3.5mm pin ...

I am looking for the API command to change the user Admin's Pin if it exists on a Cisco TelePresence SX20? The systems are running software version TC7.3.6.ea51021 Via the Web GUI I can achieve this by (from the main page) by selecting Configuratio...

Good Afternoon Team,                                    I have a high quality Unified Communication audio system Yamaha YVC-1000 connected as MIC 2 of the SX20 but the other side complains of monotone flat tone of voice. Is there any way to get the c...