TelePresence and Video Infrastructure

Hi All, We are currently encountering a problem on our Cisco telepresence Servers, conductor, VCS-C And VCS-E, content server after we cloned the virtual machines to another host as we need to upgrade the host server. As we observed serial numbers w...

Dear all, We are installing expressway C & E which are OS based and do not contain ESXi. We have not used the SFP ports (LAN1 ,LAN2) instead we are using Ethernet ports (LAN3,LAN4). In the initial configuration and while configuring IPv4 address, it...

I have a Cisco Profile 65 lcd screen and is flickering when turned on. laptop is connected directly to hdmi 1 orange input it makes noise whilst flickring and eventually goes black. When hdmi is plugged out green light only shows. what is the solutio...

Hi, We have two sites connected with ipsec vpn. Our conference devices can call each other with their local ips. But when we try to call each other with public ips they cant call. Here are the call logs; what can be the problem? Calling party; Call...

Dear Partrick/All, I have a brand new DX80 and it has obtained an IP address from DHCP server but I want to set a static IP on it and I have configured it under network but for some reason it is not working, I restarted it a couple of times still no ...

The manual below says you should be able to store your login information on your MRA phone. But if I look in System > Enterprise Phone Configuration, Device > Device Settings > Common Phone Profile, or Device > Phone I don't see anything relative to ...

Am I missing something here? I have CUCM 8.6 with h225 trunk built to Tandberg Gatekeeper (works fine). I have two Tandberg 150 video endpoints that are registered to the Tandberg Gatekeeper, extensions 8001 and 8002 (alias is what you call it I gues...

Folks, Looking for an engineer who can help with best effort on an unsupported CDN issue. Any chance one of you Cisco engineers can help look at some logs on a CDN video architecture connected through Nexus 5k? Thanks, Brian

Dear All, We have one endpoint EX 90 series registered to HQ. When make a Extension calls internally working fine. We have intercluster SIP trunk to another customer site. From EX 90 if i make intercluster calls it's getting failed. In both direction...

Hello any one. Maybe some one know what problem is? Call Flow: SIP provider --- SIP --- Cisco CME --- Cisco video IP Phone Problem: Then video enabled on IP Phone, incoming call from SIP provider comming (phone is ringin) but then hang-up call dropt....

Our unit causes static on the far end so long as the microphone is active; if we mute, the other side does not hear any issue. we have checked and upgraded firmware, but problem remains, and think an RMA to Cisco may be necessary. What steps are requ...

I've connected the HP Folio 1040 laptop to the DX80 HDMI input port.  When I attempt to 'connect to projector' (which is how I typically connect to an external monitor or projector) Windows responds with "No projector was detected" error message.  I'...

弊社では複数台のSX-20を導入しておりますが導入時期が異なる為ソフトウェアのバージョンに差異があります。TC6.2.1.69d401cからTC7.3.2.14ad7ccまであります。 ソフトウェアを最新バージョンに合わせたいと思っております。 どのようにすればよいでしょうか？