TelePresence and Video Infrastructure

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Hi Team, We have one sx20 system, which is configure by NAT (Private IP & Public IP) now we are facing the issue that Video conference(Incoming & outgoing) is working fine with private ip & i m not able received call from public ip, display showing i...

Pooran007 by Level 1
  • 1779 Views
  • 7 replies
  • 0 Helpful votes

Good afternoon,      I deployed two SX20's as standalone units, and have a new WebEx CMR account setup as well. When I make a call from one of the unit's to my personal CMR room (jbull@redwoodcu.webex.com), it establishes yet drops at exactly 12 minu...

Jeff Bull by Level 1
  • 4402 Views
  • 13 replies
  • 0 Helpful votes

Hi,       I am having difficulty to setup my EX90 and hope to find some assistance to configure it properly, I have an EX90 registered with CUCM using SIP, the issue is I am not able to dial other video end points by IP address, we have other video e...

Hi everybody, I'm working on a TMS 14.6.2 and I'm trying to upgrade C20 endpoints using this latter. from TC7.3.1.8a4696f to TC7.3.5. I managed to upload the .pkg file necessary for the upgrade, I have added the release key successfully on the end...