Hi I work for Viacom - MTV/Nickelodeon we curently have about 20 Cisco C40 and C60s.. We are trying out the New Cisco SX10 for Exec Offices.I went ahead and installed the SX10 and hooked up the VGA to send content from computer.. I cant get the a...
Hi All,I have a problem where a CUCM endpoint on 9.1.2 is unable to dial a numeric SIP URInon numeric SIP URIs work with no issues.Endpoints on the CUCM can dial system@company.com but when you type 123456@company.com it fails.I have proper SIP URI s...
My environment does not have any extra free public ip for sx10 doing 1 to 1 nat. It's possible to do port forwarding to allow video conferencing with other network? (It's call via IP)
i will upgrade tms from 13.2 to 14.4.5, and in the installation guide, said that i need to run the timezone update tool, but i have installed Cisco TMS 14.3.2 to run this application, but i did not found it. i looking for on TMS Tool, but it is not.
Hi all,I recently upgraded from TMS 13.something to TMS 14.3.1. When I run the Time Zone Update Tool as suggested in the install document it just hangs forever. It displays a progress bar and the status of "Getting conference data from TMSXE Exchange...
HiWe have installed VCS-E 8.2 on Vmware and separate ethernet port on UCS used for DMZ LAN2 connectivity.We are getting speed issues, and DMZ switch interface getting amber light, instead of green.Switch has all Fastethernet port.Even VCS-E LAN2 spee...
We received our new DX80. On the CUCM 9.1.2 phone list the DX80 is not listed. I believe we need to install the device pack or does the CUCM still needs to be upgraded.cmterm-devicepack9.1.2.13057-1.cop.sgn.How do i install the device pack.ThanksWilf...
We are having issues uploading new endpoint firmware updates to TMS and firmware updates to our VCS-C and VCS-E. Talking with our network team, FTP is not supported between the network segments I am traversing. They can create some SFTP exceptions, ...
Hi.I have one question about new Cisco SX10 Quick Set. Can work touchscreen : CTS-CTRL-DVC8 with it? I saw that link: http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html and not foun...
Hi Team, We are facing issue regarding C20 camera not rotating.we have boot the camera and upgrade the firmware and replaced the camera control cable but still the issue persist.we have taken the logs.camera software version-7.0 version. Please find ...
Hi All,Need your valuable suggestion/ advice for the below mentioned issue.We are unable to make any video conferencing calls outside the country where possible locally in a newly installed SX20 Telepresence ( Upgraded recently replacing one Cisco/Ta...
The PC is connected to the C40 (TC7.1) as source for presentation. Is there a way to automatically display content of this PC when far end side transfers no content?(With other words, screen should display PC content always except far end side transf...
Hi, I'm having an issue with an SX20 device that keeps receiving nuisance h323 calls, no IP address is displayed and it just says "cisco". We have received over 100 of these calls. As a work around I have blocked all h323 on the firewall and only a...
I have new install TelePresence Content Server.Existing system have TMS, TMSXE and it's working fine. I can booking endpoint, MCU via microsoft outlook.I can manually calling to recording server and it can record normally.Currently I would like to ad...
We have a CISCO Video Conferencing equipment SX20 bought in 2013. The machine is getting rebooted automatically. We had contacted the Vendor from whom the equipment was purchased. They have informed that we have to get keys from CISCO for firmware up...
