TelePresence and Video Infrastructure

I've just got a bunch of 1700MXP back from a customer and they have put a menu password on all of the systems and haven't documented what the password is. Now I need to access the settings in the systems to be able to reconfigure them. Is there any w...

Hi,I'm happy to announce that TMS 14.4, TMSPE 1.2, and TMSXE 4.0 now are available on cisco.com. TMS 14.4Download location: http://software.cisco.com/download/release.html?i=!y&mdfid=283613664&softwareid=280886992&release=TMS_14.4&os=Release Notes: h...

TC Console under the advanced option allows for creating frames with nonstandard aspect ratios. I wanted to use this to crop excess height in the camera view. The problem is the 1080HD camera settings either maintains the aspect ratio, where the imag...

Hi AllAn issue with CTS-1300 not negotiating a content channel when joining a multiway conference on a 4505 MCU.(C60 and 4505-MCU registered to VCS (X8.x) w multiway enabled)(CTS-1300 and EX90s registered to CUCM (v9.2))Setup:C60 successfully creates...

Hello,We are running CUCM 9.1.2 and are starting to migrate some TP units over as the call control.  So far we have about 3 EX90s and 3 C20s moved over, and they seem to be working fine.  The only hang up is that the units cannot dial 800 numbers sin...

Hi,We have the following videoconference gear within our network.Polycom, HDX8000, 2.0.3.1-2729Tandberg, Edge75MXP, F8.1 PAL Codian MCU 4203 3.0(1.5)Tandberg Managment Suite 12.1including multiple edge units.It is all out of warranty. I would like to...

I have sx 20 registered in cucm 8.6. When i dial number it shows ext@cucm ip address & status of call is dialling not connected. I m not able to find sip uri option in cucm phone page. I need to confirm does cucm 8.6 support sip uri or not ? Incase ...

Hi,i'm looking for the funktion to backup the local Phonebook of the EX90 or export the local Phonebook.Thank you very much for your help

Hey all,Anyone know why when connecting a laptop to a codec with a crossover cable you must point the gateway of the laptop to the IP of the codec and gateway on the codec to the IP of laptop for communication to work?Thanks,Justin

Hi guys I have an issue regardless the search on the touch panel for a user in my company  .My sx series is  a device in the cucm an when I search for user I get the user and the Dn, it is okey .I am looking for a way to search the user and the resol...