TelePresence and Video Infrastructure

Hi!i have a problem when i try to view content in full screen. Display goes black. Voice works fine but nothing is displayed. This happend when i change layout from sx20 codec to individual(presentation full screen) mode.If i use other layouts its wo...

Hello I have a tandberg GateKeeper and the unit fails to boot.When connected by RS232 all I get on my terminal window is: ààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààààI checked my cable, and RS232 communicatio...

Hi all,Bug ID CSCuo26378 says EX/C/SX OpenSSL vulnerability are fixed in TC5.1.11, TC6.3.1 or TC7.1.1.But TC5.1.11 is not released yet(as of 04/25/2014).Does anybody know when TC5.1.11 will be released? Best Regards,Kotaro

Hi,Is it possible to peer a Cisco VCS-Control and Cisco Expressway-Edge server as a traversal relationship?I presume this won't be possible from a licensing perspective, as Expressway-Edge uses Rich Media Session Licenses and VCS uses traversal/non-t...

I have 30 no's of MX300 systems, in that around 15no's of touch panel hangs(kind of off mode) frequently and i resolve it by restarting the whole system.Is there any way to resolve the issue or any troubleshooting steps.Software version: TC5.1.6.2983...

Hi,We have a Cisco/Codian 4520 MCU. Currently on software 4.2(1.50).We have Cisco 8945 video phones. On latest software.(sccp 9-4-1sr1-1).(although I get the same results on a 9971 video phone running sip9971.9-1-1sr1).Our CUCM is running version 8.0...

Hi I have configure and heterogeneous conference bridge on an ISR G2 router (PVDM3-256).I have configure 3 video class , ulaw, CIF and H.264 codec only.I can conference 9971's and 9951 video phones but if i try to add a EX60, The EX60 gets only audio...

Hi all,  So we decided to  upgraded the router and i went with upgrading the CME to 8.6 from 7.0.. running the recommended IOS 15.1-4M, the config was the same nothing changed, however we get no caller ID, i know nothing was changed on the carrier si...

We are upgrading our SX,C and EX Series codecs through TMS software Upgrade option and all the Upgrades seem to fail with HTTP 400 error code. We have been doing the TMS based upgrade for TC5 and TC6 with no issues, but facing an issue after TC7. Any...

Hello - We are running Cisco TelePresence Content Server (TCS) v5.3 on G2 Platform and find the quality of Presentation on a Live Stream is very poor. In other words we don't find the clarity and sharpness of the Presentation preserved after the TCS ...