TelePresence and Video Infrastructure

I had an “odd” request from a customer that I can’t seem to find an answer:Basically the customer has a TMS and is wondering if we can monitor the “application” of TMS…not necessarily the box / server that it resides on.Is there a tool available (wit...

Hi guys,I want to integrate a Tandberg C40 with CUCM 9.1. I know that I need to upgrade from TC4.1 to TC5.1 or higher but I can't find any information about it. I tried to upgrade using the Tandberg's Web interface-> Upgrade Software with the file s5...

Dear All,We have created two layout families (for example, Customer 1 & customer 2), however, we want to swap the family by the API command.Anyone have such experience?Many Thanks.Best Regards,Ben

Hi,A customer is very interested on a Cisco Webex Telepresence solution. The problem of that solution is that it only supports video conferences of up to 9 participants and my client needs to have conferences with over 30 simultaneous users.Is there ...

ALCON,Need some clarification.  I have 85 devices being monitored on my TMS 13.2 VM.  Two MCu's (Codians) have been on it over a year with no issues noted. I added a third (Codian) a bout a week ago and was running a report (MCU occurrances) for a pe...

Hi all,After we deployed an SX20 yesterday, we heard echo from the SX20(TC6.0.1).We had a test making a call between a 1700 MXP and the SX20.When we speak to the 1700 MXP we hear our voice retrurn from SX20.We tried settings below but none of them co...

Hello,I need Tandberg MXP 3000 Codec's Power supply adapter.anyone who know this P/N is there, please help me.It's hard to find EOS/EOL parts.regards.

Hi,there is QuickSet C20*s SystemUnit ProductType: "TANDBERG Codec"*s SystemUnit ProductId: "TANDBERG Codec C20"*s SystemUnit ProductPlatform: "C20"*s SystemUnit Uptime: 511450*s SystemUnit Software Application: "Endpoint"*s SystemUnit Software Versi...

Hi Experts,I’m working on video deployment for Cisco VCS starter Pack first of all I have registered all video endpoints (two polycom VSX 7000, two Ex90 and Movi clients) registration will be done by SIP , VCS will be allocated inside the network (no...

Hi, I have configured 8710 to be remotely managed by conductor which has sip trunk to CUCM. One of the conference configured on the system has PIN and auto dial participant. Auto Dial participant is set to 'NO' for 'Keep conference alive' option.When...

I am trying to push down a custom configuration template that I created in TMS for an EX60. I uploaded the schema and edited the values that I needed. How do I "push" the template to the device? I have applied the template to our LDAP group in TMS. H...

Hi,I'v got 3 endpoints (2 sx20 and 1 edge 95).. the client want to merge the directories of all systems.There is any way to do it/?they don't have cucm or TMS its just endpoints..Thankd

HelloI am looking for a quick way to test access to my domain externally. I purchased Bria Softphone with the Video Add-on for my iPhone 5c. I signed up for a SIP account with SIP2SIP.info. I am able to register on WIFI and LTE. But when I try to cal...

Hello,Is there a method to set the DSCP value to 46 without going through the policy-map?James