TelePresence and Video Infrastructure

I'm trying to understand how often the self diagnostics run and what the conditions are for fault/resolution. The information doesn't seem to be published anywhere.

Dear Experts,I am facing unknown call with same my telepresence WAN IP address on my Standalone Cisco SX10 and SX20.Connection drop when this unknown call initiates in every 15 minutes or sometimes withing few seconds.Both SX10 and SX20 are using as ...

HelloI just added 3 "Cisco Webex Room Kit Plus" to CUCM, TMS and TMS-XE.  Everything works fine, except that all 3 units showing the warning below: WARNING: HTTP FeedbackThe HTTP Feedback for slot 3 can not be delivered. There might be a problem with...

Hi All can we disable the announcement ivr "this meeting has been recorded" on the cisco meeting server??because my customer needs a host can self silent but not detect other audiences. now we running CMS 2.8.1 thanks

Hello, i have several PHD1080P12X Cams here and a C40 codec.all cams but one is found by the codec if i directly connect the cam to the codec. the one that is not found by the codec can be controlled via serial by a visca serial controller. another p...

Works great! A meeting is created on the portal at the user's space. A standard notification with Accept / Reject comes to the mail, after which the meeting is recorded in the Calendar (if you Accepted it) with an alert 15 minutes in advance. Great, ...

Hi,Lately, some new Cisco Room Kit Mini's where installed along with a Cisco DX80. All devices are registered to a 3rd party SIP server (hosted on our internal network) and connected to Cisco 1Gbps interfaces.However, when we initiate a videocall, th...

Hi, Can i downgrade roomkit plus software from CE to TC  version?

I had an SX20, registered to CUCM, that was running TC7.3.14.164ea0b. I configured the SX20 to upgrade to CE8.3.8 (as a stepping stone to CE9) The unit downloaded the CE8 firmware, installed it & rebooted. But after rebooting, the unit fails to come ...

Hi,is there anyone knows how can i open sx20 codec for repair?

HelloIn coSpaceTemplates/GUID/accessMethodTemplates has a field uriGenerator. I want it to auto create uri for Host Method Access as room.host.3030 (3030 it is secondary URI for coSpace from LDAP sync). It is realy? How make regex for it? "the expres...

We have both a DX70 and an EX90I am able to write scripts that contain HTTPS calls to the DX70, by first creating a session and receiving a token ("/xmlapi/session/begin" => 'Set-Cookie': 'SecureSessionId=...; Path=/; secure; HttpOnly')These work fin...

Hi there, Has anyone ever connected two cisco quadcams to a single Webex Room Kit Plus?  We have a wide, but shallow space where the 80 degree FoV of the Quadcam is not wide enough to capture the entire audience. The client has suggested using two Qu...