TelePresence and Video Infrastructure

Hi allWe have C60 with 3 daisy chained camera. I try configure different presets for each camera.With Remote Control I successfully configure 15 preset for different cams,  but need more.I try use API command for activate additional preset, but addit...

Hi,I am looking for a VC troubleshooting guide. Usually, users experience some issues during VC calls, like lost of audio/video or issues with the content share during a call.Until now, my only way to troubleshoot this kind of issues is to hang up th...

Hi guys,We recently had two Dual Profile 55" units with C60 codec's installed at two offices.  Our main office there has been no issues with the unit.  Also when I do a show cdp neighbour on the 3750x that it's plugged into, one one device ID shows u...

Hi all,Hopefully this should be a fairly simple problem to solve.We have recently purchased a Telepresence Quickset C20. A C20 Codec, Mic and HD Precision Camera came with it and it was set up for us by another organisation.Yesterday i needed to disc...

I have recently migrated to CUCM 8.6 and started registering TC5 endpoints on it. My initial idea was to keep the the phonebok on the TMS, but I have not been able to do it. Is there anyway to point the EX90 for example to the TMS link?              ...

I learned that C40 codec can have at least 2 daisy chained cameras. The question is, how can I control the two cameras seperately each other via provided remote control?

I have to downgrade my C20 from 5.x to 3.x because in 4+ version I has issues with video-freeze during 5-7 minute of a call when I connects to Sony codec (G50). When I had 3.x version it worked fine. My devices were shipped with 3.0 version.When I tr...

Any see this in the guide?http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Virtual_Machine_Deployment_Guide.pdfVCS  IaaS  deployment  minimum requirement  are -VM Host operational and running ESXi 4.1 or ESXi5.0 ...