Can we change tone after we press first digit for outside line access, I already config RtrPodx (config-telephony)# secondary-dialtone 9 in telephony- services.But if we would like to hear different tone between before we press 9 with after press 9.C...
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Hello friends:Please, I am new about looking for items related with contracts. Could you tell me where I could find the SKUs of the following products numbers?CCX-10-N-P-LICCCX-10-5PCUCM-VERS-10.XSW-EXP-8.X-K9CCX-10-25PCCX-10-WFM-LICCCX-10-ADD-K9CCX....
Resolved! Understanding SIP Traces
Hello Cisco community,Hope you all safe!! Question: >> How to read sip traces and how to troubleshoot using SIP Traces. There are lots of documents that have discussed this topic. But I'm looking for some deep clarification on this.It may helpful for...
Resolved! Multiple calls to Unity Fail
I have a Unified Communication Manager and Unity setup that has issues when multiple people attempt to check their voicemail or people call a call handler. I am using a CUBE to accept calls inbound with my SIP trunk from our provider that are automat...
Hi,I need used the port 443 but not work. The default port for RTMT 11.5 is 8443. What is the procedure to change the port?
Hello,I would like to know if it's possible, using PCD, to discover CUCM cluster with 2 differents admin username and password. I mean i have 8 CUCM servers in the cluster , and i discover 6 of them with the same credentials and the last 2 with an ot...
Resolved! Shoretel data export tool?
I have a customer who acquired another company that is using Shoretel for their telephony. They want to extract the data there to help build phones on call manager. Anyone heard of a tool that will extract that information?
Guys, I came across strange issue wherein one of voice gateway was having same IP addresss assigned to 2 GigabitEthernet ports, One showing up while other is standby mode. But don't see any resilience configuration on both ports. Now questions are: ...
Hello all, I need your help please. I have a cucm 12.5 integrated with cisco gateway ISR on H.323 , in this gateway i have one card E1 . My cstomer want to implement this scenario with one E1 , unscrewed in channels 1 -Channel 1 to 8 with a number ...
Resolved! voicemail to multiple exchange emails?
Had a request come asking if I can send the voicemail outlook emails to two people. I'm not 100% sure if this is possible and was wondering if anyone else here has any information on this? As it stands, the mailbox is a general mailbox for a public...
Hi we use a CUBE to connect to CUCM clusters ( don't ask why ;-)) Anyway it works fine for voice but we want to add video aswell. As far as i can see thise should work but and just enable video on the voice class codec , however as anyone actually do...
Hello, I'm new to this but I'll try to use the right terminology: A --PSTN--> B --Redirect A over PSTN--> C (Our gateway) We have multiple callers (A) contacting our supplies (B) who sometimes redirect the original callers (A) to us (C). This all occ...
I have setup a lab environment with the license CM12.5-K9-LAB to learn more about vice and cisco collaboration.Everything works great but i have noticed that users that only use jabber on iPhone or iPad and get messages with APNS (push) gets logged o...
Hello,I'm trying to manage some certificates on our PLM. I'm able to login to the web UI just fine but there's no way to manage certs from in there (from what I can tell). Our version is 11.5 and there is only one account listed under Administrator A...
Resolved! CUCM Visio stensils
HII wanted to know is there a place that I can download visio stensils specific for Unified Communications. I'm putting together a diagram of how our cube router works and I wanted to use the actual cube router icon and a CUCM icon as well. Tha...
