Unified Communications Infrastructure

Customer is running CCM 4.2(3)sr1 and Unity 4.0(4)sr1. There have been a few reports recently where the calls go directly to the greeting instead of ringing the extension. Each time, I looked in Unity > Subscribers > Call Transfer > Transfer incomi...

Is it possilbe to tie an internal Unity or Unity Express system with a hosted Exchange system?

Trying to send voice mail to untiy from smtp client. The message is making it in the Unity store, but it is not being treated as a voice mail message. Any pointers? thanks

I am currently in the process of wanting to move Unity users to a new unity server (not a replacement). Normally I would use DiRT to igrate these users, but I am only moving about 75 users off of one Unity server to another (DiRT backs them all up)...

We have this solution where were using CCX-50PRE-SEAT1(quantity of six), and a Stand Alone Server(MCS-7816-H3-CCX1) for it.We are also using CCX-50-ADV-EIM-S1(quantity of four) and CCX-50-PBO-S1(quantity of 10). We have two separate MCS-7825-H3-CCX1....

Unity Subscribers cannot access mailboxes, When i record a voice message and send it to User A. The user A can't receive the voice message .Some errors generate in Event viewer(Event ID:32013,30012 and 30003). I've run the permission wizard and fou...

During the installation process of callManager 5.1 ,in MCS 7825-H2, one error message is displayed, when running security configuration.. THE MESSAGE WAS..." Security configuration failed (1) "This message comes after entering the security password a...

I have a cuom 2.0.3, also a CCM cluster (1Publisher and 2 Subscribers (4.2(1 all of them)and about 2000 ip phones registered on the subscribers. Yesterday about 50 of the phones have gotten unregistered and i would like to know how to activate an ala...

I cann hear voicemail messages in Windows Media Player, I can hear mp3's but i cannot hear voicemails. I went into the OLK file and deleted all the vociemail "files" thinking that might do the trick, but it did not. I also tried reinstalling MP, but ...

I'm trying to find the installation media to upgrade my companies Customer Response Solutions Server from 5.0(1) to 5.0(2).The closest media I can find is for 5.0.2_SR01_Build053.exeWhen I run the installer it gives me this error: Your node has 5.0(...

Is there any way to increase the volume for all participants in a Meetingplace conference? My search so far only provides an option to turn up individual participants via the Web Conference page.

We're running unity connection 2.1.2.1000-380. I've installed the "User Data Dump" tool on a windows XP box per the directions in the video. According to the help file, the following fields are available:# Mailbox deleted message count. # Mailbox re...