Unified Communications Infrastructure

GuysUnity 404SR1 UM with off exchange 2KI have configured the accout policy as never lock out . However customer is still claiming they are having account lock out issue. I went into the server and did see one subscriber locked. It really confuse me,...

I have Unity 4.2.1 and users are complaining that their account keep on locking up and we have to go in and manually reset the account. There are no reasons for the lockup at all. Any ideas? It happens when people leave for the day and come back t...

Hi,Has anyone tried to install MPE 1.2.1.1 using VMware? I constantly get the error that hardware is not supported.Thanks,Jan

Run DBwalker got two errors for exampleadmin account profile:Alias=EAdmin2e81300dDisplay Name=Example Administrator - IPT-UNITY Jump to this subscriber in the SA using this link: Open SA to this subscriber COS Alias=defaultadministrator Loc...

hi,is there anybody implemented the such FAC or CMC to make external call at common sharing IP Phone (ie main Lobby). i read about the FAC and CMC can do this features but i'm not sure whether the code can used the individual PIN in global directory ...

I was asked by the customer to do it for greetings. Import existing greetings from a system that we are migrating from. Thanks. -- jerzy

Hi there,We're looking to move Unity 4.0(2) (Unified with Exchange) from an unsupported platform, to a new MCS that has Unity 4.2 installed on it, and will be Unifying with a new Exchange server. The issue is that the 4.0(2) box is a live system and ...

I have a client that when you press 0 to get his Assistant and she doesn't answer, they want it to go back to his VM box, not her's. Now I know how to setup how to forward it to his Assistant, but I'm not sure about how to get the call back to his V...

I need to reset all the web passwords, but not the vm login (TUI) passwords. The bulk edit tool seems to only allow to edit the vm PIN.Any suggestions to get this done.--Jon

Hello I'm trying to use bat to add phone and user. When try to create a csv file i do not have execel on the call manager can use, and i do not want to use notepad is anything elese i can use to get this done

my auto attendent appears to be working correclty with the exception of the volume of the messages that the remote users hear when it picks up. I have used the slide bar withing unity to max it out but does that only affect messages that are recorde...

I have an all IP meetingplace server (8106) with two MA-4 blades. both blades have normal mac addresses and mac address 0000.0000.0040.Does anybody know what this mac is? My switch is reporting mac addr flap because both blades are tyring to use this...

Under SRST, I am trying to get redirected (forwarded) calls to the subscriber greeting in Unity reached from over the PSTN. Pressing the messages button correctly gets the subscriber successfully into their mailbox, but forwarded calls only reach th...