Unified Communications Infrastructure

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Resolved! Cisco Unity 7.0

When going into Unity, I'm trying to find the call tree for when someone calls our main number. (for example "hit 1 for secretary" "hit 2 for administrator"). I know I've done it in the past, but for some reason I cannot find it for the life of me. I...

JPeppel by Beginner
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I have users in a call center environment that currently use CIPC softphones for their functionality.  Looking at the future and I see that CIPC is no longer supported after 2021, will Jabber be the replacement product. Can the current version of Jab...

I have enabled Compliance on IM and Presence Service System version: to a SQL database but only the [JM] table is getting populated with information? What do I need to do to get screen shares and file shares to be populated into the d...