I receive an error at times when entering the end user information. where the system adds a *01 to the extension. I understand the reason why, I don't understand where I can find the first extension in order to delete it?
Hi!!
I'm installing CUACA 11 and want to import contatcs to the directory; at this moment the customer has CUCM 12 linked to active directory and the users does not have all the information needed for CUACA to work correctly. So I created a user on...
Hello ,
We are facing following issue.
we have deployed the Cisco Jabber for Iphone to some of the users. most of them are using already the CJ4W 11.6 version ( the TCT devices aree not yet rolled out so they are configured in the CUCM but not regist...
I have CME 10.5 and I tried to add 7960 as a SIP and downloaded firmware v8.3 and upload it to CME but the phone is showing unprovisioned although it takes the suitable ip address and tftp
I am having an issue where one of our business locations is encountering dropped calls when transferring. Customer calls in > user picks up >customer asks to be transferred to **** > user transfers caller to ****> **** picks up and call instantly dr...
We have a Cisco CUCM 8.6 that can transfer calls between internal & external clients.
Problem is, we have a sip server (in a galaxy far, far away via a sip trunk) that receives PSTN calls for us. Now when the call comes in, a user can accept the call...
Hi, I can't make a SFTP Backup on my Prime Collaboration Provisionning.When I test the connectivity with the SFTP Store, the result is "negotiation algorithm fail". I use a Cygwin SFTP.This configuration works with the CUCM and CUC. Is it possible t...
Is there a document called
Cisco Unified Serviceability Administration Guide, Release 10.5?
I found one called
Cisco Unified Serviceability Administration Guide, Release 10.0(1).
Will the 10.0(1) document be the same in regards to sending CDR data vi...
Hi
we are integrating Unity connection with O365 - we do not have direct access to the O365 environment. We are in discussion with the customer regards using a proxy server - is there any more information available regarding using a proxy ? The co...
Hi
Im trying to install CUP second node and there is not way to finish the installation.
The error is: Critical Error. The installation has encountered a unrecoverable internal error.
"/usr/local/cm/script/cm-cup-dbl-inetall Install PostInstall 11.5...
Hello.I've successfully upgraded CallManager from version 6.1.5 (hw on mcs) to 9.1.2 (virtual on UCS).All seems ok.My only doubt is about an error that I receive on RTMT:Service operational status is DOWN. Cisco SOAP - CallRecord Service.This error c...
Hi,
I used PCD to migrate CUCM from 8.6 to 11.5 using new IP Addressing and host names and setting up MRA for the customer. Presence was added on after the upgrade, I have ensured DNS such as all the A records and SRV records (cisco-uds and cuplogi...
Hi Experts,
Would anyone please help me on this below:
I'm about to upgrade UCCX Cluster 10.6 to 11.6. I just realized that the Master server has VM Template 7, while the Slave server have VM Template 8. Of course both Virtual Machines configurat...
