Voice Systems and Accessories - Small Business

I am currently testing a SPA514G and Plantronics CS540, connected via an APC-45 adaptor.How do I get the headset working so that when I press the answer button on the headset, it answers the call rather than having to press the answer button on the S...

Appreciate if anybody can tell how do we customize Voicemail in UC320W, SMB support was not able to find the solution.What we need is upload recorded voicemail message by the client rather than using pre configured system message...RegardsHarish

Hi, my client has UC320W. the office has 3 FXO lines.they are claiming that they can't make outbound calls on 1, 2 FXO lines (inbound calls are fine).it just drops after dial the numbers.however 3rd line has no problem to dial out.one weird thing.I s...

                   Hello everyone,I have a UC540.  Dial peers are set to use the 4 FXO lines.  Whenever a user dials 9 plus and outside number the call just sites there for about 8-10 seconds before proceeding. It then goes out fine.  Any way to make...

So this is the log fom Vitelity:UC is trying to register and is not responding ( xx.xx.xx.xx - my ip)Jul 25 15:36:48.141 PM xx.xx.xx.xx > 140.239.143.5 REGISTER sip:sip16.vitelity.net SIP/2.0 Jul 25 15:36:48.142 PM 140.239.143.5 > xx.xx.xx.xx SIP/2.0...

Hello all,I have a UC540 where the phones are registering but not pulling doown the config it seems.  They are showing the UC as the TFTP server.  ANy idea where to start?All replies rated!                  

ul 25 12:06:50 UC320W user.debug voice: SIP message from source IP 127.0.0.1 is blocked.I cannot even register with my SIP provider

Hi:I have UC540 with CME8.6 for small business. I just wonder if any type of Cisco phone support remote connection. We have couple remote user work from home. And require to have a Cisco phone set install in their home. Suggestion with the model of t...

we are currently running hosted PBX with Polycom SIP phones which has been fairly easy. We run into the problem with a lot of customers wanting the ability to have overhead paging or speaker systems in shops and warehouses. We have tested the Cisco S...

I have installed a UC540 and six 7942G phones over a year ago.  The client picked up an Aastra 400 SIP phone and want it to work with their current setup.  What are the steps necessary to make this happen?                  

                   I have a uc540 that I have configured for fax with message notification (copy of fax to email) and it randomly stopped working due to a full voicemail box.  it was cleaned up.  A few messages (faxes) are in the mailbox but the noti...

Hi allWe have a Cisco uc540 phone system in place at one of our clinets. It is setup to do all sorts of weird and wonderful things during the day but at night is set to use the night service.The receptionist switches on the night service on Friday ev...