Voice Systems and Accessories - Small Business

Hi,We are installing an UC560 T1E1 K9 and some IP Phones, but, we are having troubles to install IP Phones SPA 303 and SPA 501 at remote sites trough a VPN. The IP phones stay downloading a XML file, while a 7911 IP Phone is registered without proble...

Hi everybodyAfter upgrading our SPA phones to 7.5.1.a firmware, we're having problems with bmp logos.With a SPA303, if you put the logo address in the provisioning file...<BMP_Picture_Download_URL>tftp://192.168.1.100/logo.bmp</BMP_Picture_Download_U...

Customer has UC540 and SPA525G2 phones.  The "phone load" on the UC540 installs firmware 7.5.2a on the phones.  The customer wants to use Plantronics headsets with EHS (Electronic Hook Switch) and there is apparently a bug in 7.5.2a that prevents EHS...

Hi to everyone,Does anyone know what is supplemental licenses on UC-560BRI-K9? Thanks

Does anyone know if there is a password to setting up voicemail on the SPA303 VoIP phone?  When I select voicemail on the phone the prompt asks for a password. i could not find an admin password that works.  Thanks in advance.                  

Hi,I have installed a UC320W about a year or so ago. I have found that when anyone tries to dial out from the FXS through a SIP trunk they only get an engaged/busy tone. They can however dial out over the FXO line. I am not sure if it is something I ...

I have a UC320W set up with 10 phones.  Currently there are certain external phone numbers that cannot be dialed through the UC320W.  It makes me think that it is an issue with Dialing Restrictions as all the numbers have the same prefix, but I can't...

Hi All,I have a UC320W that I am having issues applying changes. It is running version 2.2.2.Basically I have deleted a couple extension and added a few new ones. I have tried doing this as one job and as several seperate jobs. Everything checks out ...

Hi,I'm hoping someone could help with this.I have successfully set-up Line 1 SIP account. Which works fine, no problems. I'm trying to set up Line 2 exactly the same way. I have configured SIP account 2 on Line 2 but when I answer a call, I get a lot...

Hello, We have a costumer who needs to deploy an IPBX for around 30 remote site, each site has arround 30 users, we're thinking about proposing UC500, but the need is very strange, the costumer needs : 1 x E1 port + 2 x BRI + 2 x FXO to connect GSM g...

Hi All,I have an SPA504G phone, when you lift the handset to either receive or make calls it emits a continuous high pitched sound, the only way to get rid of it is to press the speaker button but then the speaker call quality is affected by a clicki...

I have an FXS port, DN 123, that alsways shows as when monitored by a monitor key on another phone.When I use CCA "Monitor" to view the status of the FXS port, it shows the line in a "HOLD" state.Doe that mean this FXS port has a call on hold, or tha...