Voice Systems and Accessories - Small Business

Hi We have cisco uc500 system and we want to know if this system support the ACD Agent Log in & Log out password? Regards,Angelo

In a trunk SIP configuration, how must be configured peers & phone, in order to receive correctly incoming call?In my lab, I set up correctly an UC 540 to dial out using a local sip provider, but I can dialin, only assigning the number to a line asso...

Hi,I am setting up a night service for a client based on system time schedule, what the customer asked me if I can set the system to forward all call to an external number between 3PM and 6PM, and after 6PM all calls goes to Reception VM,The schedule...

Hi all,Everything I have read on Cisco re SmartCall Connector Server indicates that partners are able to download a trial version of SmartCall Connector server.Does anyone know where the link to this is? I am a Cisco partner and do not have permissio...

Hi,I have a UC320w with 7 SPA525G phones in an office.  All have firmware updated as of a few weeks ago.  Works great except that signal is poor in the far end offices (2 bars with occasional dropouts).  All are operating wirelessly currently, and th...

Hello I am new to the community, I would like the information because Ipurchase a uc560.I have already in my possession a vic2 2BRI-nt / nt, and I wanted to know if I can fit on a UC560-FXO-K9 and used both fxo the bri with the suppliedsoftware and l...

My SPA112 has decided it wants to stop providing dial tone and locks up on average of once per day.When it allows me to browse the Voice section on the web interface it simply says "Voice module not ready.".  When I try to reboot it from the web inte...

We have a client that had their UC500 configured usning CCA 2. version. My question is can you connect to it with CCA 3. version to make configuration changes?

I was looking into working with a client's headsets. Unfortunately I am not familiar with how wireless headsets with handset lifters work. I looked into it a little bit and I have found the lifter that coincides with their headsets:http://www.hellodi...

Hi, I am having a problem getting a new SPA509 phone to register to the system, but am having some issues.I have many other phones that are connected to the system. I believe that the problem is due to the switch coniguration, which is not an HP v191...

Hi there,I have tried the online device emulator and I have 2 questions.1. There is no Region Selection for Greece and it's not supported to any Region Pack. What region is more suitable in that case?2. I am planning to setup a sip trunk with an ITSP...

Hi -Have the need to assign a Intercom button on several 525G2's for which I would like to be prompted to enter what extension to Intercom once the button is pressed.  Today I have to tie up several buttons (Button 3 for IC to Ext 120, Button 4 to Ex...

Hi, I am having very poor voice quality on both FXO lines. I have tried using the impedance matching tool with no success. I actually have run the tool three times in a row with the same call test number and have gotten different results each time. E...

It happens with two different SPA2102 devices (5.2.10 firmware) that the service stop working (all the led of power data and phone, switch off and switch on). To restart the service we have to switch off the power, wait several minutes, and switch on...