Voice Systems and Accessories - Small Business

HiI've got a PBX setup with SPA509's running on Asterisk 1.8.The customer has SPA509G's and wanted 11 of the button's to be BLF's, and a single button to act as a line button. So alpha tags could be used and easy changed if staff names changed I allo...

We are having an issue with UC520 licensing... to my knowledge the upgrade to the 8.2.0 software pack increases the licenses of all UC500's to 24 (actual 30)... this does not seem to be the case for 8u/16u UC520 boxes.Does anyone have any insight int...

I have a UC320 with Analog PSTN Lines.  We are trying to set up International Dialing for outbound.  When I dial 9 + 011 + Number I get an error prompt that states. " You are not able to make this call, Please contact your system administrator for as...

Hi!I've implemented a new UC320 in my home office. Everything is working fine but until now I'm not able to ring directly (from outside) to a specific extension. My SIP provider asked me if he shall send the whole number including extension or if he ...

Is it possible to configure a UC320w to use one phone number when using both a PSTN and a SIP trunk?? trying to cut down on confusion when clients see different callback numbers...etc

Hello, we have been testing a deployment as follows:1. We have IPSEC VPN´s with third party equipments2. We put the UC5XX in the central site and phisical or softphones work well3. We test a ping from the remotes site 1 to the central site and could ...

I thought there was a way to change the photo that appears on the 525G2 phones to something other that the defaulat Golden Gate bridge, clouds, etc. to maybe a corporate logo etc.  Am I missing an option or instructions to complete this?

I see a few questions and responses around call restrictions indicating that in Fall 2011 a firmware upgrade was to be released providing call restricions (ie allowing an extension to be restricted to local calling only).  Has this been released yet ...

Hey there,I'm far from a Cisco expert, as you probably know based on this question already... We have a UC320W and were hoping we could configure it to support automatic call parking.  So, in other words, if somebody presses Option 1 for support and ...

Hello Folks,I have a customer running 2.1.4 (3) firmware that has requested turning off TCP/IP port 3389 that was configured in the firewall port forwarding. I deleted the port on the Port Forwarding page and applied the updated configuration. The de...

I'm considering the SPA2102-NA Voice Gateway to replace my Ooma Telo (and subscribe to a new VOIP provider also) after getting burned by the fact that the Ooma Telo and/or Ooma VOIP service will not support inbound DTMF. Because of this deficiency, I...

Hello everyone,i have minor problem with the uc500 and the localization files for the spa509g.I already configured the localization for the spa509g and it worked, but when i restart the uc500 for example, then all phones are in english.Only after a s...

Hi allI have a problem with conneting a postage machine to a Spa 2102/spa 3102My set up is: Analog on PBX -> Spa3102 -> ADSL -> Spa2102 -> Phone/Fax/Postage machine.The set up i working fine when it is a phone or a fax i'am using, but when i'am using...

I have a cisco UC520 with the data vlan1 at the default 192.168.10.1. The original vendor connected to their network via the WAN(FastEthernet0/0) port getting dhcp from the windows server. Their phone service is a sip service connected at FastEtherne...