We use the CCA 3.1.1 with our UC520 Software Pack 8.2. We are unable to use CCA to configure buttons on a SPA509 phone but we can do it successfully using CLI. Cisco support said I should open another case to enable the CME GUI as it is much better ...
I have a client who just installed the UC320W. When outside callers dial an extension and get a voicemail response, they want to be able to press zero to reach an operator or just dial another extension, like they could on the old Meridian Norstar th...
We are looking at upgrading a UC560 that has 40 plus 7965 phones connected from Software Pack 8.1 to Software Pack 8.2. I think the phones will try to upgrade their firmware when the system reboots. Does anyone have any experience that they would sha...
HI There,We have a sip trunk from Voiceflex.com and I cannot get it setup correctly on MY UC540I spoke to the providers and they sent me a config sheet for Cisco, but it is all CLI, and we have been told from Cisco not to use CLI on the UC systems as...
I have an RMA unit and need to upload the prompts from the old system since they were professionally recorded. The customer paid to have someone come onsite and record.I know there has to to be a way to do this.Please advise.Is this something that c...
We are trying to establish a site-to-site VPN connection between a UC560 and a 857 router. The UC560 is connected to the internet via DSL and the 857 is connected to the internet via DSL. We used the VPN server page in CCA to configure the UC560. W...
Hello, Is it possible to cut a calibrated (flashing 270 ms) with a PSTN port on the SPA400? cordially.Christophe
All of our SPA devices fail to understand that the caller has released the line, so the line is only dropped after several seconds and a long busy tone occuring afterwards.Is there a cure for that?Monitoring our Asterisk server, we see the line beein...
Looking for help on supporting cordless phone on UC320 knowing the UC320 does not currently support the 7921 or 7925G unified wireless IP phones at this point. I am assuming I could purchase a 900mhz analog cordless phone and use the FXO port to gain...
Issue 1 - When remotely trying to receive voicemail, entering a proper extension, then pressing # when the message starts... the call is dropped - running v2.3.1 (0)Suggestion 1 - Make the prompt to retrieve messages remotely something different than...
Hi,We are configuring a UC540 and it looks like the 8th LAN port will not work. We have 7 phones connected and working, when we connect the 8th phone it does not work. We have swapped cables and phones and ports but this is not the issue. The 8th ...
Hello,I am having problems with the spa504g. This problems doesn't happen with spa508G neither spa303 or linksys spa942. It happens with two different units and al least one has been upgraded to the latest firmware.The problem is that the spa send...
Hi, we installed a UC320 client with two FXO lines (ports 1, 2),which were recorded successfully. Within a few weeks, try to adda new line, which is not recorded in any of the remaining ports(3.4).If exchange and put the new line in 1 or 2 ports, wor...
Hello.We're aware of a problem on a UC320 with 4x Analogue circuits, no SIP.If an inbound call makes it to voicemail, then the unit doesn't detect the line disconnect which results in lots of 10 minute voicemail messages.I think I remember somebody e...
SPA9000 FW: 6.1.5 SPA400 FW: 1.1.2.2SPA921 FW: 5.1.8All devices are on the same LAN (private lan, only used for VOIP), no firewalls. Not using DHCP, all phone instruments have static IP's assigned (12 instruments). The SPA400 has a single ...
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