Hi guys/gals,The main issue that I’m having at the moment is related to the call flow/handling.We are using a B-ACD prompt to handle calls, but only after the call’s ring at “reception” for a period of time.For this I have setup an ephone-dn with an ...
I use a UC520 as my router, DHCP server and have NAT and the firewall turned ON. I need to open some external ports in the firewall for Microsoft Lync, specifically: Ports Needed Open in External FirewallPortProtocolDirectionUsage443STUN/TCPOutboun...
These are the changes we have to apply to every system we install;VPNTo allow use of Microsoft (and other) VPN clients from inside and outside the firewall: access-list 104 permit gre any any EMAILTo prevent random blockage of email (only with attach...
I have a client using a UC540 that has an interesting request.We have one phone dedicated to an overhead paging system. They would like this phone to ring over the PA system during business hours on Saturdays only, while not running to the PA the r...
I've been trying to connect the cisco 871 to our UC520 for a little while and getting stuck. The scenario I believe is simple. We are setting up a remote office and will have 1-2 computers with 1-2 phones on a cisco 871.So far I've been able to conne...
Hello,I have a SPA800 with Firmware 6.1.10 and I configured all Lines (from L1 to L8), but only the first 4 lines are working.The L5, L6,L7 ansd L8 are not working, whatever parameter I enter. It's like they are ignored.In the screenshot, you can see...
For whatever reason the 0-out option is not enabled on the dial-by-name option in this script. Is there a reason for this? I can make the change in the CUE editor but I then technically have a non supported custom script.Please advise if you have any...
Hi,We are working to a big project and a we need to install 2 SPA8000 to reach an branch at 7 kilometers away. Is it possible to make a phone confersation at 7 kilometers by using SPA8000 and standart 24AVG cable ?Oleg
Was very happy with the web applications on the SPA525G2 handset when connected to the Cisco UC320W.Have upgraded to the UC40 and now the web application option has disappeared. (Handset firmware is 7.4.8 in both cases).Any idea how to get it back?Fo...
Hi all,Not sure where to send these, so apologies in advance. Apologies again if a known issue.We just updated our internal UC320 here in England to the 2.1.0 RC firmware. Nice that the "There are no compatible entries remaining in the directory" voi...
OK so I'm very hesitant to start messing with it after all the issues that were brought to light (thanks David T.). My question is for Cisco: Will there be a patch for all the issues that were recently brought up? Or are updates only released based ...
Hello everyone,we have a new setup with asterisk (1.6) and some SPA 303 phones. There is a configuration on asterisk, which allows to programm call-redirections from the phone.With a softphone i was able to programm call-redirections by dialing *440 ...
Hi Team,Hit an annoying issue on Friday which I have been looking at over the weekend and need to try and get resolved before it drives me mad (Might be too late for that )The client requested that certain phones display their own DID for their calle...
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