Voice Systems and Accessories - Small Business

Team,I have a UC300 in PBX mode. In the Shared FXO configs I can tell an incomming call (upon busy or no answer) to go to the auto attendant. The issue is that the minimum time is 5 seconds (or 1 ring) on the telephone. Customer wants the call to go ...

Installing Smart CallConnector Server and on Step 1 Download Router Info the process gets as far as Processing Phones table and just hangs, with the progress bar at 60%.  The system is configured with Extension Mobility, but as far as I'm aware with ...

We installed a 560 with a linksys switch and the phones won't come up unless I use a ESW Cisco infront of the customer's switch.  Tech support said there are some configurations that need to be made to the customer switch in order to eliminate the ES...

Hi AllOdd one here. When external callers call in through the SIP trunk to the AA they do not hear a ringing tone but go straight in to the AA welcome greating. Callers to the PSTN channel that is routed to the same AA do get a ringing tone. No other...

HiI think I need transcoding and/or mtp resources for some VoIP/SIP to ISDN calls that are experiencing no audio in either directionAnyone have a configuration for me to apply? Don't see a way to do it via CCA 3 - Only DSP configuration I see comes v...

I just upgraded our UC520/32U to 8.1.0 and bought a few SPA525G's to use as our teleworker phones.  I've got the SSL piece up and running and the phones come up just as they should in the remote locations.  Everything seems to be working just fine.  ...

I have two different uc320w's. (one for me and one for a client).  In both of our environments, we can login, make a change to the system, and then apply the changes.  If after applying the changes, I want to do something else, every new change is ig...

I do not know how to make a feature request but I was told to post it in the forms so...................SCC Client's Visual Voicemail does not automatically update, you must press "refresh" to send the query through CUE to get the voicemail sent to y...

Hello,In previous years I have installed a hub and spoke VPN for my client using a 1841 at the hub, and 877s at each spoke and this has worked flawlessly.Based on a configuration I've used for another client I've installed a UC560 replacing the 1841 ...

My office purchased a UC520 with five 7931's from a dental office going out of business and wants to implement the system.  We called a local Cisco reseller and they want more to help program than we paid for the equipment.  All new wiring is in plac...

We had to install a temporary UC560 at a client this weekend after a package was delayed to a client site at a multi site deployment.  My question is pretty straight forward.  Can I move the two compact flash cards from one UC560 to another with iden...

Hello experts,I am using SPA942 with Asterisk 1.6.2For parking a call, an SPA user should press #700. Is there any way for this to be done by pressing any hotkey on the phone instead of pressing four digits (#700) ?Sent from Cisco Technical Support i...

I have recently installed a UC520 to use for phones and internet in our office.  From the time of the installation I have had the following problem with the Auto-Attendant: cannot configure through CCA due to java null pointer error (Error: Auto Atte...

Has anyone used the SCC Server, SCC Advanced Client, and SCC Operator programs in multisite deployments? What has the experience with the SCC Server, SCC Advanced Client, and SCC Operator programs been in multisite deployments?