I am running into an issue with UCC/SCC that has been lingering around for quite some time. One of my users has a large number of contacts in Outlook and when those contacts are pulled via MAPI from UCC about half of the records are returned with emp...
Hi.I have some questions. Who defines the "Caller ID Method" and "Caller ID FSK Standard"? Does that depend on the voip service provider. Or on the phone equipment connected to the SPA1001?The reason I ask this is because I have tried every "Caller I...
I'm using an SPA504G to connect directly to my VOIP 'virtual PBX' service provided by voipfone.co.uk. Each virtual extension is of the form 12345678*200 or 12345678*201 etc, but I can't get the phone to dial these numbers, presumably because of the '...
I am trying to figure out a why to be able to call night service mode on demand on a UC520. I have several POTS lines coming into the FXO ports and all route to ephone-dn 200, which handles the day time routing to the hunt group and then night ser...
Does anyone know how you can get access to the /CGI/CallInfo, /CGI/ModeInfo, /CGI/Screenshot XML pages of the SPA525Gs. On the 79xx it was possible by going to http://<phoneip>/CGI/CallInfo however when I do this with a SPA525G I simply get a blank p...
I have the PAP2T; line one is working dial in and Dial out. I would like to get another DID and have it ring line one as well. However in testing, I could see that the request made it through the firewall but the unit appears to have ignored the inco...
I've got a SPA3102 connected to both the PSTN and SIP provider. All is working fine apart from a few little niggles.Whenever I dial out on the PSTN, it takes about 10 seconds to start hearing the ringing at the other end. Is this the 'PSTN Dialing De...
Using AASTRA 390 Model :'PT390' handset on 'Phone1' jack and it won't ring from external extension or inbound calls. In Canada using Voip.ms, can you please advise the correct Call Progress Tones for this hadset. Many other ananlog phones seem to wor...
Hi All,Can anyone help me with information regarding becoming certified as Cisco Unified Communications Manager Express Specialist.A learning center here in Sydney Australia informed me that Cisco is going to change the course path for this certifica...
Hello,I'm having a lot of throubles with my SPA9000, SPA400 setup.I'm in Mexico with 4 Axtel PSTNs, my calls became to cross. spa9000 and phones restarts, no AA answering, one way audio... every problem is happening.
There have been a couple of discussions about the capabilities of the SPA500 range of handsets, and I need to ask what is the best handset for a receptionist who will be answering calls from an ISDN 10 channel service connected to a UC560? Calls usu...
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