Voice Systems and Accessories - Small Business

Hi,We have a prospect who is interested in the SBCS and wants to know if it can be integrated with Microsoft AXAPTA i.e. can a call triger the opening of a customer's information etc.Any help would be very much appreciated.Thanks,Bill.

I was just wondering how the UC560 held up with larger installs (multisite or not). Please reply with the largest deployment you have done and any words to the wise you have.We have a client with about 75 people interested in the UC560, and it got me...

Hey guys,I have a quick question for anybody who might know.  A client of mine is looking to determine if the UC540 can be used with the standard military issue CAC (Common Access cards).  From the research that I have completed, it appears as though...

Hi,I'm busy for one of our client. I have been having issues with installing the CUE locale (see another thread). I left that problem to rest to focus on configging the box for production.The client has 2 7962 with 2 7915 addons. The Dutch locale was...

I have a client with the following call route in placeincoming call > blast group > answering serviceWhen the call is redirected out to the answering service it replaces the originating CID info with the CID info of the client in question.Any suggest...

Several questions relating to voicemail storage for mailboxes on UC500 series.1) Ability to get notified when a voicemail box is full or nearing full2) Auto-empty old voicemail to prevent voicemail boxes from becoming fullI would think this is a comm...

We are running CCM 6.1Main Number rings into Hunt Pilot > Hunt List > Line Group > Phone A, I want to be able to go the Phone A in the Line Group and use Call Forward All.Can anybody tell me how to do this in CCM 6.1?

I am in a competetive bid situation and my customer has asked for refurbished gear.  We are proposing a UC540 with SPA508 phones.I went through the Cisco refurb ordering tool and was able to find UC520 units available refurbished but not UC540 - Same...

I have a SPA-504G running 7.4.4 with BLF on a Broadsoft switch.1) While the phone is idle (not on a call) and a monitored user's line rings, a Call Pickup can occur from this attendant phone. However, if the receptionist is on the phone and a call co...

Hi,At a customer site I have installed an UC540 with one dualline isdn2 trunk and a SIP trunk configured. Incoming phonecalls are handled correctly. In my config outgoing phonecalls depend on the priority of the dial-peer (sip or pstn) whether the ph...

Is there a way to restrict which options users are allowed to acces in the telphone menus??  We're using SPA504G phones.

I am running into an issue with UCC/SCC that has been lingering around for quite some time. One of my users has a large number of contacts in Outlook and when those contacts are pulled via MAPI from UCC about half of the records are returned with emp...

Hi.I have some questions. Who defines the "Caller ID Method" and "Caller ID FSK Standard"? Does that depend on the voip service provider. Or on the phone equipment connected to the SPA1001?The reason I ask this is because I have tried every "Caller I...