Voice Systems and Accessories - Small Business

How to quickly go about changing the working template on 7961 and 7975 phones to alter the following...Front softkeys has Redial/NewCall/Mobility/CFwdAll/moreWe would prefer to have Redial/NewCall/Pickup/GPickUp/moreAgain not a power CLI user for Voi...

Hi,I configure a sequential hunt group (501) with 2 phones. After 2 ringbell the second phone rings then the call is tranfered to a callblast (511), and if nobody answers the call goes to the VM.How can I notificate that there is a message on the cal...

Hi,I'm implementing a UC520 system for a customer, the thing is that we need to use the DHCP server in his domain for the data network, so we need to use the DHCP pool (phone) in the UC520 for the telephones and the IP DHCP pool on the windows domain...

I've configured the line keys on the SPA509G and SPA525G as follow:DisabledPrivatefnc=blf+sd+cp;sub=2002@$PROXY;nme=SuratAfter that, the BLF and SD function are working as expected but the CP function is not working. When a line key on the configured...

I have a client who does electrical and cabling work.  They don't want to buy the Bogen paging kit that we normally recommend, they want to use their existing paging & speaker system. They are asking me what the power specs are for the paging port.I ...

Has anyone configured a UC520 site to site VPN to a Sonicwall VPN device.  I have a customer with a substantial Sonicwall infrastruture they would like to connect to. Just need some help on the encryption setting on the Sonicwall side.ThanksJoe

I've got a UC540 configured with an incoming call plan to send all calls to Ext. 521, which is normally forwarded to Blast Group pilot number 511.  The customer wants to be able to occasionally forward all incoming calls to an external number, which,...

Hello everyone,I need to configure long distance accounting on a UC540, can someone point me in the right direction? Pretty much need to enter a 4 digit number which relates to a PO prior to making a long distance call then generate a report. I belie...

Wondering if anyone could provide some thoughts on this issue.  I have 4 FXO lines connected to Verizon FIOS service.  This installation has been working fine for over 2 months and all of sudden we are experiencing outbound calling issues.   Every so...

Hi,We have a UC520 on a PRI with a CLEC using NI-2. Our CLEC is unable to override our calling party name to show our business name. So currently all our phone calls outbound just show our office #, but no business name.If we use NI 1, it will send o...

Has anyone else seen some USB printers fail after installing any USB audio device ( Plantronics headset or ClearOne Chatbox) ?We had an installation with CIPC and some chatboxes and some headsets- a certain Dell printer stopped working once we had ad...

Ever since I upgraded to 8.0.1 my SNR and Call Forward no answer does not work.When i enable SNR and call the primary or secondary number (config attached) it just rings and rings and never goes to the UC VM.  Depite the fact that the SNR timeout is ...

It seems like I get this issue with every new customer I setup, so I am thinking about changing my configs to use a number other than 9 for outgoing calls. It seems like mostly right after getting a new system, lots of users have issues dialing 911 a...

Do you get any Windows integration for free without buying the Unified CallConnector licenses?  The customer is just looking to dial from their contact list.