Voice Systems and Accessories - Small Business

Hello,I've bene trying to get the fax detect script working on a UC520 with a PRI. I've managed to get the script to detect an incoming fax call successfully however it seems to be handing off the fax call to the ephone-dn instead of to CUE for proce...

I bought the SPA9000/SPA400 and 10 SPA504/SPA525 phone sets, for use with 4 analog PSTN lines, thinking this could be easily setup.  Here's a list of problems that I'm having, and the only response from multiple calls to tech support is basically: Oh...

Call forwarding from my DID (Line 1) to my gsm does not work.I configure in "Cfwd No Ans Dest:" my gsmnumber: 003247464xxxx@gw1In de logfiles the right number is called. After 20 secs. But there is immidately: "DLG Terminated"The phone keeps ringing ...

hello,i have a test asn gw setup with 3 different service-flows.1- rtp traffic2- sip traffic3- default trafficwhen i attach an ata (spa2102) to a cpe i can surf the web, but my call fails. When i look at the gw router sip traffic is flowing and is is...

Hello all,Finaaly got the callerid partially working on the spa400.I have 2 of the FXO used the first 1 is a land line and the callerid works good. The second is attached to a gsm gateway and the only thing i get when i recieve calls on this port is ...

Dear All,We are new to UC platforms. Can anyone explain difference between vic modules:vic2-2fxsvic3-2fxs/didvic-4fxs/didWHat does the first number stands for 2, 3 .. ?and what is possible to do with modules that support DID?Best Regards,Lukasz

I have a client that is required by the ADA provide a TDD, Text Telephone for the Deaf at the front desk with a printer in order to take calls from guests who useTDDs in their rooms. The client must provide a minimum of 2 portable TDD units without p...

I have an installation with three sites, connected via VPN, each with a UC-520 and using SIP service.  The headquarters handles all incoming calls and the desire is for the other two sites to have the HQ's phone number displayed as the outbound calle...

Hello,We have a UC520 and want to setup an extension for inbound customer emergency phone calls with the following actions/behaviour:Customer calls in and dials extension 456System tells him to "Please hold on while we ty to reach a technician"The sy...

Hi all,We've just installed a UC560 for a client and we're experiencing the same problems as described in this thread (conversation stops in one direction for 5-10 seconds at a time).https://www.myciscocommunity.com/thread/2662?start=0&tstart=0There ...

We are using a UC520 in our office, and i am currently stumped.     I am trying to make our voice mail have the ability to kick people back to our auto attendant. When someone calls an extension and hears the voice mail message describing that they a...

Hello,I am trying to setup a UC540W-BRI-K9 with an "Anlagenanschluss" BRI in Germany. This Anlagenanschluss has a 100-number-block of public numbers assigned to it by the provider (1234.00 - 1234.99). When I enter this range in CCA, it says there wer...

I want to use the standard ring for an incoming Octo line, and set the local extensions to use the feature ring ... it doesn't seem to be working as the customer is reporting that they both sound the same ... it is working via my remote IPCUM ... any...