Hello,I am currently recieving a Dial-Plan error in CCA which is prohibitting me from submitting my changes until I fix the error. However I cannot see where my error is in my dial-plan.Here are some screen shots of what it is asking me/ telling me:A...
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Forum Posts
Hello,I configure an UC520 with one FXO connections for test.The problem is when i trying to call from outside for example from mobile, i cann't see the caller number only "Anonymous"Can you help me ?RegardsMo
Has the CCA 1.9 & sip trunk error issue been resolved with the new 1.9.1 TBD release yet?
Hello,i'm just checking how to pre-provision and auto-provision the PAP2 and WRP400 like i have done with the SPA922.In a fist time i need to know how to modify the configuration file (before encrypting) to put the SIP informations (server, Id, passo...
Resolved! VM Extension is Busy
Hello,I change my VM extension from 600 to 900, now I get a busy signal when tring to access VM through AA, Phones and dialing extension directly.Here is where I changed the settings:CLI - Telephony ServiceCall Unity Express Web Interface - Call Hand...
Hi,Some of the translation on the Cisco IP phones from English to Norwegian makes no sence at all for the end user. Is it possible to send a mail to anyone at cisco to suggest a change in the translation so that the end user has a better experience w...
Resolved! Issues After Software Upgrade to 7.0.1
Hello,I just upgraded to software pack 7.0.1 . It did not go smoothly at. Appaently in CCA, the check box that's labeled 'Clean Up File System' (Or something like that) right before you start the upgrade will delete the cinfig file from flash. That t...
i have setup 2 hunt groups on my uc520 so that when an incoming call comes in, it rings on huntgroup 1 for 8 seconds, then rings huntgroup 2 for 13 seconds, then goes to voicemail. this is the code:!voice hunt-group 1 parallel final 502 list 201,202 ...
Hello All,I had a question asked of me at customer demo for which I did not have the answer to. So I'm posting that question here to see if anyone can point me in the right direction.With the customer's current system (Phonality system that is NOT se...
According to the customer it is really loud and annoying. You can’t hear the caller when someone pages.
I've configured 3 phone numbers, one on line 3 and 2 on line 4 (spa400s) to ring a hunt group. When you dial the number it just rings and rings but the system never picks the call up. I used the admin manual to configure and verified my syntax. An...
Hello, Trying to configure paging using CCA 1.9 and UC520. Have configured paging numbers 110-113.After saving it returns to default value. Get busy signal when Dialing number 110. How can I configure paging? thanks.
Hi There,Might as well try my luck here as someone else may have had a similar experience, or I've overlooked a resource on it.We have used the default MoH Music from the UC on all our deployments to date. The primary reason for this is something th...
Hello!When we were RC-certified, we provided an admin-password with the RC-profile. On a unit with profile: pending, hos do you get to the admin pages? Upon entering /admin you just get a 403 but without being presented with the possibility to specif...
I am a partner that is looking for training on installation and supporting the spa9000. Any guidance will be of help. Were located in Charlotte, North Carolina if that helps with the recommendations for training.