Is there a way to have an operator answer and then forward to AA during certain times? For example, if the operator goes to lunch or it is the end of the day? This is for the UC 500. Thanks!
Hi,I am setting up an AA. I have different numbers going to different extensions. I would like for 1 of the extensions to ring on every single phone so that it can be picked up by whoever is available. Is there a way to do this with the UC 520?
Hi,Is there a way to go from pbx to key system and back without having to reset the device to factory defaults? I selected PBX on the one in our office and would like to try it as a key system without losing all the data configuration.Any recommendat...
Hi,I have a potential customer who is setting up a small helpdesk. I have questions along those lines. With the UC500, can you setup escalations so that if someone has been onhold for a certain amount of time an alert can be sent or another line rung...
Hi all.I tried to backup the configuration of a 500 express switch, just in case of a failure and replacement event.I used network assistant 5.2, but the backup always fails. I suppose it is not a firewall issue, as I put my PC on the switch manageme...
Can anyone recommend any good SIP providers for the UC 500 system? I have been looking into these lately and many seem to require that they provide the high-speed internet access. Are there some that do not? Thanks,Matt
I need to upgrade the uc520 VM from us language to french language, i download the file wich i need : cue-vm-fr_FR-lang-pack.2.3.2.prt1I need the procedure to do the upgradeThanks
I have a UC520 with 4XFXO and i pluged a PSTN line into FXO interface, but I have a problem : when I call an outside number, one time the call success another time the call failsI need help from every one who knows the problememail address : mguertit...
Is it possible to get detailed instructions on how to upload additional ringtones and backgrounds to the UC520? I already have the ringtone.tar and backgrounds.tar files that I found on the Cisco website.
How many CP-7975G phones supported via the 8 built-in POE ports? I know that these are new phones, and haven't passed the certification tests yet, but has anyone internally at least try this in the lab hooking up 8 x 7975G phones to see if the UC520 ...
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