We currently are Testing WebEx Teams calling via the mobile and desktop application. Everything works without issue, but I have a question around the authentication timeouts for the mobile application. When using the mobile app, (android or iPhone) I...
Webex Administration
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Forum Posts
Webex Control Hub does not display most of the detailed info about our on-prem CUCM registered Telepresence endpoints such as Platform, Hardware, IPs, Location, Speaker, Microphone, Camera. Is there a way for Webex Control Hub to display this info? C...
Resolved! WebEx Control Hub - Local Account
I have been searching through the documentation provided and not finding what I need. We are using Extron equipment in a training/classroom and the video conferencing piece is WebEx. We need an account to have administrative permissions to the WebEx ...
Question came up about removing the ability for the presenter to not give control to any participant at all. We would like to just have presenters present. Is there a way to disable this feature from the Cisco admin center?
With the newer version of Webex, we are now able to add background images to our videos.We are looking to have some of our own branded images available for our users.Is there a way that we can control these images in Control Hub or any other way?We a...
Resolved! Changing Meeting Organizer
I organized a meeting that occurs weekly for a project. I have been promotted and assigned to another project. This meeting will still need to continue without me. How do I transfer the organizer "powers" over to someone else? I have made them t...
Hello,I would set up a new colleague to webex subscription in control hub.She had an previous free account registration with her company e-mail.Control hub says she cannot be added because she is a part of another organization.I asked her to delete t...
A client has their own personal Cisco 530 Headset that they used on their own personal laptop for a Webex meeting and is has registered itself to our Control Hub. We have multiple on-prem devices we are already managing and don't what our device list...
WE are having an issue with MAC Book Pro , when user shuts it and expects it to go to sleep, it doesn't. It is saying Webex is keeping it running. Cisco Webex meetings is at 39.8.3.902
I have noticed lately that on some meetings I join, the SHARE button is greyed out until the HOST joins.We do have the share option checked in control hub (Allow Participants to Share in meetings (Meetings only))With this turned on in Control Hub sho...
All, We use Cisco WebEx to facilitate our local government council meetings. Public callers are required to use the call-in number in order to speak during a meeting. Prior to 4th Quarter, 2020/1st Quarter 2021 updates, the *6 requirement was not in ...
I am installing the webex room kit, but I cannot connect to the touchpad (Navigator). As a result of the verification, the software needs to be updated to CE9.14.5 or higher. How do I update the software of the webex room kit to CE9.14.5 without a to...
Webex Kit Mini, and Webex Kit Pro has USB pass-through functionality / allowing you to use the camera as a webcam. Does Webex board 70 do the same? It is not clear from the Product Data Sheet. Thanks in advance.
I recorded a WebEx meeting last week. I want to replay that recording every week. How can I find the recording and replay it?
I have a registered Webex user in the greater London area who has consistently had poor video and audio performance in meetings. She's using the app but her bandwidth is limited. Her experience on Zoom is markedly better however. Checked UDP setti...
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Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 05-22-2026 10:27 AM | ||
| 05-12-2026 11:28 AM | ||
| 04-16-2026 11:20 AM | ||
| 04-03-2026 06:57 AM | ||
| 03-18-2026 11:20 AM |
