Webex Calling

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“WebexOne

 

Forum Posts

One of our clients uses a Geemarc iloop v3 with Webex and is having issues with the call fading out after 10mins or so, then it comes and goes. He had the same issue with Office UC. Has anyone else used a hearing loop with Webex and experienced this?

Hello, We've just implemented WebEx Calling via the cloud and we're trying to get user's that we've created who don't have a physical phone and has their cellular number associated with their user account to show up in the Enterprise Directory.  I've...

jdrews by Level 1
  • 375 Views
  • 1 replies
  • 0 Helpful votes

I am having an issue on the Webex mobile app. When a Call is transferred to me via my Webex application on my computer or my desk phone (cisco 8841) I am able to see the contact information of the call being transferred to me. However on the mobile a...

We have a hunt group for our customer support line to ring simultaneously. Whenever an end user calls the line that routes to the hunt group, we all can answer the call through webex calling, but we can't answer on the phone. We have had to answer ca...

sam hanks by Level 1
  • 725 Views
  • 0 replies
  • 0 Helpful votes

Hello. I am working through Georgia Tech's Admissions Office, and I am supposed to be receiving calls through webex but it seems that the calls are not going through. How do I get connected or what do I need to do so that I am able to receive calls f...

cgomez60 by Level 1
  • 578 Views
  • 0 replies
  • 0 Helpful votes

We have a new hire that we need to train, and we'd like to have him listen-in on phone calls. We currently use WebEx for our phone service, and we'd like the new hire to be able to listen-in when our assistant answers client calls. Normally, we'd jus...

cmkahabka by Level 1
  • 737 Views
  • 2 replies
  • 0 Helpful votes

When using the Webex calling app on PV with Windows 10 I continually get bumped out after about 20-30 minutes.  Whn trying to make calls a voice message say: "The device you are using is not registered on this network".  So I sign out, sign in again ...

So I am remotely setting up a site (I'm in WA the site is in IL), we have 4 phones in total.  2 have sidecars.  I can't get the 8851 to detect the sidecars.  they are the 8800-audio models.  The phones have the attendant set to be 8800-audio.  I am p...

jrmcgee by Level 1
  • 1167 Views
  • 2 replies
  • 0 Helpful votes

Resolved! Monitored Lines

When adding monitored lines to a user, will they only show up on the primary phone or will they show on all phones for that user?

VJD by Level 1
  • 2188 Views
  • 9 replies
  • 0 Helpful votes

I am new to Webex and in order to work in conjunction with my headset, I am having to sign out and back in each time to make the headset work.  I'm using the red "X" to end a call and not sure if that's why it's disconnecting me or if there's some ot...