Hi All, Want to discuss and maybe one of you can give me advice, i have so many case for this transtition Background : My Client have CUCM and UCCX On Premise all version 8.6 (Old Version) and now they want to migrate Cloud UCCX On Premise has be...
Forum Posts
Hi,I would like to know how the ip phones at the on-prem register to CUCM in DI?.Also, how do the local gateways connect to webex DI?Thanks,
I have a customer who has integrated Webex app into MS Teams for Calling (UCM). We have removed the licenses from users for messaging and 1:1 calling etc so unnecessary buttons are removed from the webex client, but does anyone know if there is a way...
I have a user who when trying to connect to Webex through MRA it will not work. Everyone else has no issues connecting through MRA. User in question can connect to Webex while connected to the internal network.
I want to create a paging group with Algo SIP Horns listed as supported devices. Do you think this can be done? I see the notice that "Paging groups only work with the Cisco IP Phone 6800, 7800, or 8800 Series, as well as Analog Telephone Adapters (...
Hello, looking for a way for when a call is answered using Webex softphone client or Broadworks to run a simple browser command to a URL link.
Hello Community. We have 1600 Plus users already synchronized from Azure Active Directory to WebEx Control Hub. We want to, 1. Update Licenses for all these users in Bulk. For Eg. Disable Meeting and Messaging Licenses and assign Calling License 2. ...
Hi All, Is there a way for a supervisor to see the status of agents assigned to a queue and any other stats such as call presented on a "live basis"? Thanks very much. Paul
Looking for a solution for a user to be able to remote call forward an extension with a new destination. We just recently migrated from CUCM via a hosted service and users were able to manipulate ext forwarding by having a second line appearance on t...
Hi Everyone, Currently my customer have Genesys Contact Center which integrated to CUCM. The CUCM will be replaced by Webex Calling. Is it possible to integrate Webex Calling with Genesys CC ? Is there a guidance or reference how to do it ? Thank y...
Enjoying Webex? What's your favorite feature? We're partnering with TrustRadius to gather feedback on our Webex portfolio! Share your thoughts on any Webex product you use and earn a $25 gift card for each review (potentially earn over $200 if you us...
Hi everyone, I’ve been noticing for the past few months that my iPhone battery is getting drained within a few hours. It seems that the battery usage is happening even when I’m not using the app. I have closed the app when not using but it still says...
I'm a CUCM on-premise worker and I'm starting reading about Webex Calling and I don't understand very well the term location. This is a Cisco Definition: "Locations help you arrange your organization’s workforce into logical groupings. For example, a...
What is the license required for a Cisco router to be cube as a local gateway for Webex calling?
I am going through the Modified Calling Data/User Features Template that we download when we want to do this in bulk. I am going through all the options, and I see a lot of User ID 1 through 10. For example, Push To Talk User ID 1 through 10, Privacy...
