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Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from  Monday, August 17 , 2026 through Tuesday August 31, 2026. Our experts Saikat Nandy and Prashanth Bargur Hanumantharayappa will be waiting to assist you and resol...

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Dear All      I have a question about troubleshooting " Operation State Down: Base Radio MAC:7c:95:f3:6c:c6:30 Cause=Unknown Reset Status:NA " This AP is break down in everyday. Pls support us or give us for information how to fix it out.    Pls chec...

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Kasemsan by Visitor
  • 3681 Views
  • 7 replies
  • 0 Helpful votes

I have APs model air-cap1531I-N-K9 and a WLC 8540 version 8.x try doing the capwap manually but it is the same errorbut the APs fail to join in the WLC The message that the AP shows me isWhat I can do ?

nstr1 by Level 4
  • 1682 Views
  • 1 replies
  • 0 Helpful votes

Hi,Trivial question.... I've configured hostname on the Dashboard for each WAP, but when I looked at the CDP neighbors on the switch the WAP is connected to, I only see the WAP's MAC address as hostname. How do I display the WAP hostname I configured...

MikeC3 by Community Member
  • 9032 Views
  • 7 replies
  • 0 Helpful votes

Hello I have been trying to join a new controller as a anchor to our primary WLC however I am getting Control and Data Path Down. When I run "debug mobility keep-alive enable" on the WLC I see messages stating that it cannot ping the anchor controlle...

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TomServo6 by Frequent Visitor
  • 2253 Views
  • 1 replies
  • 0 Helpful votes

Hi All, I have a WLC 2504 with Aps Cisco 1852 and 1832, when I configure a WLAN with security Static Wep it doesn't propagate on the Access Point although it'not disable on the WLC. Any suggest? Any workaround? Greetings Marco

m.arienti by Frequent Visitor
  • 1311 Views
  • 1 replies
  • 0 Helpful votes

iPad , iPhone with iOS 11 cannot associate to AP.   when i use my ipad and iphone connect to new SSID with authentication OPEN, my devices are disassociate but i use iphone with iOS 10 can connect to SSID normally.   anyone here got this problem with...

ReFeeL by Level 3
  • 41910 Views
  • 51 replies
  • 0 Helpful votes

Can anyone please suggest the path to upgrade WLC 2504 software from version (7.0.220.0) to version 8.5.131.0 (ED). Below is the output from 'show sysinfo' Manufacturer's Name.............................. Cisco Systems Inc.Product Name.................

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