Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
136 PostsActivity in Collaboration
redirect or forwarding to mobile not working if call received external
if a call received to pilot number it will play prompt at unity connection . if the caller accept option to ring at reception it ring there and if no answer it should forward to mobile number. what happens is that it get forwarded and call get receiv...
calls not going to voicemail
Hi All im running into a strange issue. Its a new fresh deployment of CUCM, with CUC the trunk is configured between the two systems and it appears to be routing. The user is set up with a desk phone and an extension can call that and it all works. T...
Resolved! Analog Trunk between TWO PABX System
Hi, We have a strange requirement from our customer to connect two PABX systems over an analog trunk.Currently, analog phone is connected to PABX A over 1 pair cable. Our customer wanted to connect PABX B in place of the Analog phone to have a one-li...
new Enhanced Bridge Transfer (March 2025)
Does anyone know exactly new enhanced bridge transfer does that the old one did not do? The doco says:Bridge Transfer activity is now enhanced to dequeue the contact when sending a contact to a third party interactive voice response (IVR) or automati...
IOS upgrade causes VoIP phones Busy signal calling out
I have strange issue on small VoIP network running on 3 CME routers. The network is pretty static and unchanged for 10 plus years, and working fine as configured. I upgrade the 4451x routers fro 17.9.6 to 17.12.05a recently and after doing so, the Vo...
Cisco Meeting Management connection error with Smart account
Cisco meeting managemenet lost connection with smart account, we have problem with licesning in CMM, and when we try to reregister it to the Smart account it gives "Unexpected error".
Cisco IP Phone 7811 – Line Opened Without User Interaction
Hello , We are experiencing an issue with our Cisco IP Phone 7811 devices, where the phones are randomly initiating a line without any user interaction. The events occur while no one is near the device, and the handset remains on the cradle. my CUCM...
Cisco 8841 MPP conversion
Hiya.I bought an 8841 IP Phone from ebay recently, and went through a cisco partner to get the MPP Conversion Licence. When applying the licence using the Cisco Cloud upgrade tool, the phone rebooted and bricked itself. All it does now is boot loop a...
Resolved! Application Dial Rule on CUCM
Hi ,We want to configure the application dial rule which is matching variable numbers.In CUCM Admin guide it's mention asNumber of DigitsEnter the length of the dialed numbers to which you want to apply this application dial rule. Enter a number of ...
Closed Hours Handler Issue with CUC
Hello everyone, I'm trying to configure a personalized message for holidays and days off for a specific standard extension 1001. After attempting to configure this, all calls are connected to the personalized message after the 20-second ring, regardl...
Getting %SIP-3-INTERNAL: TLS_SOCKET_SEND_BLOCKED on LGW(CSR1000V)
Does anyone face this issue on virtual CUBE(CSR1000V), where you can't place any calls from webex calling cloud for particular time and after that it starts working fine. During that time period, i am getting below error message: 000134: *Sep 28 15:2...
Resolved! Inbound Calls Interrupt Outbound calls on 8841 phones
Hello,I have a department with 10 users all using 8841 phones. Line 1 is unique to the phone and line 2 is a shared line. My issue if a user goes off-hook and starts dialing a number when an inbound call to that phone on either line arrives, the ca...
Call Reports
Is there a simple way to see call metrics?I need to search by number/deviceI need to be able to see how many calls that phone and or vtc/codec, did for the month and sort those calls by date and time.I can see the call log in CDR but I have to click ...
CUC Call Handler Extension
CUC Call Handler Extension / Menu Options/ several have Pilot numbers to in CUCM for hunt group options. If that call is not answered need to be able to leave message in the Call Handler Extension numberCall Flow Entry Call handler Extension / Select...
Cisco Cube SIP Authentication Clarification
Good Day Experts,Another day another authentication problem with Telco's.CUCM > Cube > Telco with SIP authentication.I am struggling to get this to work and I am trying to get this pointed towards an ISP issue but I need to confirm our side is clean....
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