Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
145 PostsActivity in Collaboration
Voicemail display
Hello, Here is an example scenario: Phone A calls ext 4001. On Phone A's display it is showing "Voicemail" as the called information. Instead we want it to show "Hulapi" which is configured on the line of 4001 I think this is happening because ext 40...
ECE to MR connection issue.
Dears,We are facing frequent connection issues with Cisco ECE, as given in the screenshot below. This issue is getting resolved only after the ECE server restart is completed. The system has been running without any issues for 2 to 3 weeks. We verifi...
ECE Patch installation Fails
We are upgrading from ECE 12.6 ES12 to ES 13 and facing below issue. Anyone knows the solution.
Cisco CME Calls disconnecting shortly after being answered or transf
I am using a Cisco router as a Call Manager, and I’ve encountered a problem that I can't seem to find a solution for. Most of the phones have an issue where they disconnect shortly after a call starts, whether it’s an incoming call or a transfer to a...
CUCM LDAP Directory Sync Error: certificate_unknown(46) over Port 636
Hi Community,I’m facing a persistent LDAP synchronization issue in my CUCM cluster. It was working perfectly until recently, but now the LDAP Directory status shows:Error while Connecting to ldap://<FQDN>:636, certificate_unknown(46)Environment:CUCM ...
RTMT for MacOs
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rtmtmac14.zip old...
Resolved! Configure Multiple Email Aliases in Cisco ECE with On-prem + Cloud
Dear All, Currently, we are running Cisco ECE 12.6.1 ES9 ET3 with on-prem email integration (Single Email Aliases). Now we are looking for the best practice and advice for the following requirement. We need to create another Email alias; the existing...
After-Hours Call blocking on CME
IntroductionAfter-Hours Configuration ExamplesVerifying Call Blocking ConfigurationRelated Information IntroductionThis document covers the Configuration steps to Implement After-Hours Call blocking on Cisco Unified Communications Manager Express (C...
Anget monitoring and alerting solution?
I am surprised this had not come up before for me. I have a customer who would like to receive various types of direct notifications. For example, when an agent has been at lunch for longer than X. At first I thought about solving for this with a gad...
Resolved! Cisco Unified Communication Tools on Unity 14x
Has anyone gotten any of the Cisco Unified Communication Tools working on Unity 14.0.1.13901-2. I have been trying for 2 days now and I keep running into an Informix [HY000] Error. I've got the Tomcat Cert installed in the trusted root.Database proxy...
CSCwp90060 - Notification alert for call pickup in Cisco 9800 Series
This is not supposed to be treated* as an enhancement, but restoring daily appreciated business user experience with the older series of phones. Lifecycling a Cisco phone to a newer series model should not mean having to accept reduced usability.*aft...
Resolved! local login to Jabber not working Failure: FAILED_UCM90_CREDENTIALS_NOT_SET
We are migrating from NEC phones to a Cisco IP telephony environment. Everything has been going fairly well, although there were a couple humps due to us having a .local domain environment, however with split dns and certificates everything has been...
CER SMTP
CER 15An SMTP server can be defined in the OS Administration > Settings > SMTP and an SMTP Mail Server can be defined in the ER Administration > Cisco ER Group Settings. Could someone advise which setting is actually used and/or takes precedence?TIA
Use CSA tool to validate your LGW configuration
Collab Solutions Analyzer (CSA, https://cway.cisco.com/csa-new/) is a powerful tool that is used for onprem solution troubleshooting (CUCM, Expressway, etc.).But lately, CSA tool has added a new capability related to Webex Calling local gateway (L...
Resolved! Number of IP Telephony!
Hello everyone,I would like to know if you can invent the phone number yourself when migrating VoIP in a real company, or if you have to apply for it somewhere?Thanks in advance
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