Call Control

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Intro to Ansible

Good Documentation

The Great Selenelion


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Hi,I have been playing with TAPI and have been able to get Call Events to be seen by my application (Ring, answer, hold, etc). But when i use the LineDevSpecific function with the void*  to CCiscoLineDevSpecificCTIPortThirdPartyMonitor and then liste...

Hi,We are currently using the ciscoTerminalConnection -> startRecording function to fork a media stream and start a recording to MediaSense through CUCM.  This is all working as expected, and recordings are coming through fine.However, I'm struggling...

I see that the GSAPI allows the ability to fork media from a CUBE router via the XCC Provider RequestXccCallMediaForking operation.  The relevant information in the sample shows this: <RequestXccCallMediaForking xmlns="http://www.cisco.com/schema/cis...

I need to create an app which will allow Supervisors to Monitor/Coach Agents on CISCO IP phone from server. The app will be in C#. I have tried using ATAPI wrapper, but it can't detect active call in the server. Please let me know what configuration ...

Is there any way to forward an incoming call to an external number without tying up 2 lines for the duration of the call? The lines are all analog and PRI Centrex lines. Their current PBX system does this using a flash button the operator's console. ...