Hi Guys, We recently have installed RMA vía Expressway. In the most of the cases all of the client device types work fine in several networks (as internal as external), except some users who they are in their homes, using their domestic network w...
Forum Posts
Hello, I am pretty new with Cisco CUCM. Obvious things for expirienced admins might be unknown for me. We have CUCM already configured. Integrated with Microsoft AD. Everything syncs correctly. But if you try to search someone in Cisco Jabber wi...
Hi,We are testing Cisco Spark with mainly using the group chat feature. For specific work-related tasks, we have different chat rooms (deployment, CUCM migration, upgrade, etc.) There we log relevant files and issues we encountered for future referen...
HI, I am not able to login into jabber on desktop. It shows"username or password is not correct". I have created CSF account and associated user to the device as well. I do not use AD. Please help.
Dear All, I am using cucm 11.5 with jabber. When calling from jabber to external phone the number displayed Is ip extension. I want it to be displayed different number. In my case, I have ip extensions of 4 digits and while making call to outside I w...
Now that Spark is going to use WebEx as its conferencing service, will their be interoperability with Polycom and Tandem endpoints?
Background: I attempted to hold a test Spark meeting with participants outside of my organization but they were unable to get in. One participant saw the image below but was unable to proceed. Another participant got a notice that they could join the...
My customer has 6 CUCM clusters and they are looking into OBTP for CUCM registered video endpoints. My questions is can a single TMS/XE cluster is able to serve all 6 CUCM clusters spread out globally or is there a 1:1 clustering meaning we need 6 TM...
Hey Guys,Logging into Jabber on the internal network, Im seeing an 'unable to communicate with server' error.Its looking like the Presence Server has the issue. DNS Records look to be good. I see the records are resolved correctly in Wireshark, and b...
Resolved! JJabber without a Phone
Just a customer question. Customer is running CUCM 11.5 and sync with AD. Can we setup a user to have Jabber for just IM and Presence without assigning a phone/phone number to the user? This would be just for IM. I think as long as the phone number f...
Hello, if a client wants to order Webex Messenger so they can use cloud based Presence for Jabber, is there a part number for it? Can it be ordered separate from Webex Meetings?
Resolved! creating Spark room for customer to join
Is there a way to sign you your customer for a Spark room. I don't want the customer to have to go through signing up. I just want to send invite to the customer and have them join the room is this possible?
Is there a way to view the video as well as the screen share during a Spark meeting? Jabber allows one to see both the room camera and what is being shared. It also allows you to change which is larger. Are these features available in Spark, if not a...
Good afternoon, For meetings scheduled in TMS, if a user disconnects from the conference early, they receive a pop-up window asking if they would like to reconnect. Once this happens, users are unable to select yes or no. The sound effect will play, ...
Hi Guys, I have a problem with rerouting in a CMS CallBridge Cluster. The cluster consists of 4 CMS CallBridges. There are 4 trunks (circular) from the CUCM to the CallBridges. CallBridge Grouping is activated. example space: Name CFB1; URI user pa...
