Collaboration Applications

Hi  we are using Jabber 11.8.1 for Mac on macOS 10.10.5 and 10.12.5 with Plantronics Headsets C520. a few weeks ago we upgraded all our Jabber Clients from 11.5.x to 11.8.1. Since this upgrade a lot of our users are complaining that they cant hear pe...

Hi,As a heavy Slack user I miss a bit of fun in Spark. I see the advantages for larger teams to use Spark, but it's appeal isn't there (yet).Some very simple basics:- A good integration with Giphy (where you can select it yourself, don't see someone ...

Hi Everyone, I have been requested to configure Cisco Jabber to work through our VPN to our organizations IPhones. We currently have Cisco Jabber and Cisco AnyConnect configured throughout the organization and I have configured CUCM as shown in this...

Hi all,I am currently struggling with a odd Jabber directory integration issue. We currently use Windows Jabber version 11.6 and  have setup an LDAP metadirectory server to provide users with contact data from different sources. Our Jabber config is ...

Hi,  Could you please help me with the following? The connection on IOS and Android drops off whenever a user is in roaming. Wireless coverage – fine Mobile coverage – fine Roaming coverage – user loose connection Is this a common behaviour? Is ther...

Good day,  Currently we handle a product of Cisco Jabber, this product when installed on a computer tells us that there is already an installed version and does not allow us to install by checking Control Panel programs option does not have any versi...

By default when we use Jabber SDK in mobile i.e. in ios we use CJGuestCall class, the audio sound is coming from the speaker, how can we change this to use Built-In Receiver instead?

I'm using Jabber SDK for voice over IP and when calling the sound in coming through the speaker and no earpiece how can we change this? Thanks a lot

Hi Pj,We are enabling SIP URI dialing and MRA for a group of users and I wrote a script that needs to be added on each user account as shown below:I was wondering if there`s a way to do this automatically using a CSV file.

Hello, We recently had a user somehow edit a jabber contact to show the same information as another employees name but the original number remained the same.  I don't see how anyone, including myself, is able to change the first/last name of a conta...

Hello, Jabber is using a range of media ports which can be changed via the SIP Profile, besides it's also using port-range 8000 - 8100.  1) It's not very clear to me what this range is used for ?  2) Where can this be changed - we have a customer wit...

Dears, - we have MRA deployment (8.9.2) and  UC 11.0.1  - End users are complaining  that when then they receive incoming calls on their jabber client which have a shared line with their Desk phone and the Mobile client is registered via MRA, The j...

Hello!If I look at my my user in the Admin Portal "admin.ciscospark.com" I can see that I have a SIP Address assigned. For example: my.name@mycompany.call.ciscospark.comFrom what I understand I should be able to place a SIP Call to that address from ...

Hello experts,  we have setup POC for a customer, he is not satisfied with it. He had setup webex meeting center with demo ID. When  2 people joined (Host + 2 Participants) the connection is freezing when there is motion.  Bandwidth also one location...