Collaboration Applications

Hi,  I have a new installation with cucm 12.5 and IM&P.  I have made an UC service for the Jabber configuration, and added it on the Service Profile, that I have given my test user. I have given the UC service for both common and Desktop in the servi...

Unable to control participants added via API to our CMS. In the past been able to mute and drop participants from our CMM during conference calls. Currently, we cannot drop or mute from our CMM and an error message pops up a message that says cannot ...

Hello everybody,I have recorded a presentation session in Webex as .wrf file.I have followed all the instructions and even made a bit of troubleshooting to start the conversion of the file to a WMV format that I can convert further to MP4.Unfortunate...

A customer has a Jabber Directory Integration with LDAP. From the Jabber search, he should be able to search users by various other LDAP Attributes. The feature generally works (e.g. he can search for a City, and it will show him all users that have ...

HiI have CUCM 14.5I need to add DECT third parti device : 25 DECT base station and 14 DECT phoneI will like to know how many A-FLEX-NUPL-E (NU On-Premises Calling Enhanced) I needDo I need39 A-FLEX-NUPL-E for DECT base station + DECT phone or25 A-FLE...

HiI am planning a Unity Connection migration for a customer using the Cobras export / import on a Unity connection system currently running Version 9.1.2.12901-3, but will be migrating to Version 14 This existing system  is vintage but still under co...

Hi Guys, I am trying to add dropdown on Login Screen on ECE Chat in Kiwi Template. Dropdown is coming, but it not showing options under drop down on Chat window. Can you please help.

Hey!  We installed a Room Kit Mini a few months ago and love it. Great product.  We just installed our first Room Kit Plus this week. We were surprised that the Plus didn't come with the USB feature that the mini did. The USB pass-through is such a h...

Hi all,i have read CMS (v3.1) end CUCM (v12.5) deployment guide, but still need some confirmation about the environment i'm going to configure for a customer.The overall architecture is very simple, and is made of:- CUCM cluster v12.5 on BE6K- CMS-VM...

We are using IM & Presence 12.5.1.  I know that it supports message archiving to a PostgreSQL database and integration with 3rd party compliance services, like Verba recording, but I've never had to set it up. I'm being asked if these features can in...

Hi all,i'm reading about Mediated Deployment Model and it says: "For completely disconnected customer who do not have internet connection from their network, they can do file upload and download".Can you please share documentation on how to to this s...

is there a way to limit the end user access to only PIN Resets via PCA ?I would like end users to have the option of resetting their PIN but not allow access to notification devices.