We have a CUCM, PCCE, and agents with Spok integration and Telstrat call recording. we have complaints of dropped calls or hangups. in call traces we normall see a "bye" but both parties insist they are being hung up on. I found the following and ...
Forum Posts
When we are connecting our domain laptop with cisco room bar using USB C-C active cable, camera gets detected and discovered in the meeting applications, but speakers and microphones is not detected. Even the option doesnt appears in meeting to selec...
We have a user that was issued a new laptop. It is running Windows 10 Pro and for whatever reason when she clicks on a screenshot in Jabber...it will not open to view. It shows the preview of the screenshot in Jabber...but when you click on it...it d...
Resolved! Cisco Jabber EOL
We are working deployment of jabber application to all of our users. I see one of the notice about EOLhttps://www.cisco.com/c/en/us/products/unified-communications/jabber-windows/eos-eol-notice-listing.htmlEnd-of-Life Announcement for the Cisco Jabb...
I just received my first publicly signed certificate that does not include the client authentication key usage. Apparently this is an industry change happening: https://www.sectigo.com/resource-library/tls-client-authentication-public-ca-end-2026#...
I just migrated Unity Connection from version 11.5.1.15900-18 to version 15.0 SU2.Everything seemed to go smooth.But the DRF Master service stops as soon as I access anything on the DRS web page.This happens on both the Publisher and Subscriber. All ...
Hi everyone,I’m running Cisco Meeting Server 3.10.1 with Expressway-C/E X14.0.11.On my CMS, I’ve configured meetingapps on port 447 for survey and file transfer, and everything works fine when users connect on the local network.Recently, I configured...
Expressway cluster built on version 15.2.4. Operating, but throwing a weird error: Cluster peer 1 is specified as configuration primary, but for the replication to work properly peer 2 should be specified as configuration primary I have tor...
Hello,The Jabber version we are using is 14.1.4.58788,Some users report that they are seen online by others even though they are logged out,When we check, they are not using Jabber from another device, we cleared the caches and tried again but the pr...
Something must have changed with Jabber for Windows 15x. I cannot import contacts via xml file anymore. The same file works in jabber 14.3 but not in 15.x. Its a bit annoying to install 14.3 to import contacts and then upgrade to 15.xwhat exactly cha...
Resolved! Expressway Server Certificate Renewal
I have a scenario where I'm needing to update the server certificate on my Expressway Edges. The existing GoDaddy certs will expire in October. I have the renewed certificates from Go Daddy. I just had them renewed, I did not generate a new CSR. ...
Resolved! Room Navigator not pairing to Codec Plus
We are in the process of replacing all of our Touch 10's with Room Navigators.Out of the 80 or so we've replaced, 2 rooms are having issues.Basically, any room nav connected to 2 Codec Plus's in particular are giving the error: "This Touch Panel Is U...
Hello All, We do have a Cisco Attendant Console Standard on our Reception. After the user sign out from the Attendant Console and log out from the computer. I tried to login to take a screen shot of the version of the Cisco Attendant console. But whe...
Hello all,The company I work for started using Contact Center about a year ago and recently, when calls are accepted by our IT Team, a 'Welcome to Webex' invite gets sent out via the webex_comm@webex.com address to the caller that is calling.It shows...
Resolved! UC Version 15 Post Upgrade NTP Issue
Has anyone had any issues with NTP after upgrading to version 15? I just upgraded my test CER cluster from v14su3 to v15su1. I had an issue with the database not starting on the primary node after switching versions. But a reboot of the server fixed ...
