Subject | Author | Views | Posted | |
---|---|---|---|---|
Hello Expert, Do we lose data during an UCCX upgrade from 10.6 to 12.5? When the UCCX Pub goes do...
| 240 | 10-11-2022 07:25 AM | ||
Hoping someone could shed some light on the proxy configuration for CCX. I'm writing a script the f...
| 303 | 10-03-2022 01:40 PM | ||
Hi, Anyone having experience in Value List Query in CUIC reports? Need help I would like to creat...
| 472 | 10-03-2022 10:18 AM | ||
I have a question in relation to the SRND. It states that the Maximum Outbound Skills per Agent is...
| 281 | 09-22-2022 09:19 PM | ||
Anyone have success using BAT to swap large numbers of phones for the Application user tied to the ...
| 338 | 09-22-2022 12:27 PM | ||
Good morning team Collaboration,
I am setting up for the first time an Outbound campaign on a UCC...
| 344 | 09-21-2022 09:11 PM | ||
Hey all Is there a way to look up the original entry point that was called such as via a global...
| 245 | 09-15-2022 01:35 AM | ||
Hi team, I have experience in UCCE . I am now learning HCS - Contact center. I would like to know...
| 313 | 09-14-2022 05:12 AM | ||
Dears,
We have done PCCE/UCCE 12.5.x setup certificate exchange procedures successfully. But for ...
| 406 | 09-09-2022 11:55 PM | ||
Hello, I am new to UCCX Reporting. Our call center manager runs the Agent Call Summary Report in C...
| 248 | 09-09-2022 02:13 PM | ||
Hi folks,
I have a strange behavior with UCCMP 12.6.1(ES6). We did an update to the latest releas...
| 403 | 08-10-2022 07:14 AM | ||
one of my agent didn't receive any chat from client since one month, even the status is ready. your...
| 307 | 08-02-2022 11:11 PM | ||
Any special concern is needed when returning an array from Java to UCCX Editor.
I tried my code i...
| 374 | 08-02-2022 06:08 AM | ||
Hey, i create new script for my customer with call back option and everything is work prefect. i ...
| 580 | 08-01-2022 09:44 AM | ||
What is the purpose of these fields in the Termination_Call_Detail table and what do they tell me a...
| 230 | 07-28-2022 12:05 PM | ||
Hello I have enough licenses in our UCCX 12.0.1.10000-24 , but when I try to enter to Finesse afte...
| 631 | 07-27-2022 12:20 AM | ||
Hi I've setup a "web call back" function in UCCX. The issue is the call back gets initiated as soo...
| 322 | 07-25-2022 04:15 AM | ||
Hello All, we just started a LAB set up on UCCE. I just created one more CTI route point , but it...
| 256 | 07-19-2022 10:04 PM | ||
Good Day All,
I am working on a 12.6 ECE deployment, and one of the items the client requested i...
| 353 | 07-18-2022 09:06 AM | ||
Hello,
I am trying to send a prompt file thru a rest API (json). The problem is that I am not a...
| 282 | 07-14-2022 08:09 AM |