Subject | Author | Views | Posted | |
---|---|---|---|---|
Hallo, can anyone help, how to get MediaList of supervised users by supervisor?
I am able to subs...
| 566 | 04-21-2023 04:58 AM | ||
In webex contact center, one of my users is unable to accept emails or chats. When she attempts it,...
| 575 | 04-12-2023 08:33 AM | ||
Hi all
Our customer want to install Splunk universal forwarder version 9.0.2
Purpose : Monitior...
| 595 | 04-06-2023 06:59 PM | ||
I have a working custom designed chat application using REST ECE Messaging APIs. Now I want to exte...
| 509 | 03-27-2023 05:22 AM | ||
I am running an integration of WebEx Connect with O365 via Oauth. Using the default Email Inbound f...
| 723 | 03-09-2023 03:30 PM | ||
Hello everyone, I'm currently working on a customer service application that allows users to commu...
| 695 | 03-06-2023 09:56 AM | ||
I just wanted to share the way I've find how to parse the CVP VXML log to be ready to be imported i...
| 746 | 02-27-2023 06:31 AM | ||
I am playing the initial menu prompt through fetchaudio before sending the call to a custom class w...
| 795 | 02-03-2023 08:38 AM | ||
I am trying to build application based on SDK API and I have problem with SendMessageToAgent metohd...
| 715 | 01-25-2023 02:36 AM | ||
I am looking to use Get Reporting Statistic" (Resource Contacts Handled) to send call to a agent wh...
| 660 | 12-25-2022 02:22 PM | ||
We had self signed certificates that expired for both UCCX finesse and CUCM tomcat services. Both ...
| 952 | 12-16-2022 10:03 AM | ||
When using the CCMP API to create a Person then an Agent once the Person has returned a ready state...
| 937 | 12-05-2022 02:08 PM | ||
Just recently upgraded from 11.6 to 12.5. (and CUCM 10.5 to 12.5) Just got the following alert t...
| 992 | 12-02-2022 11:41 AM | ||
We recently had a LDAP authentication outage and during the outage we could not log into UCCX admin...
| 611 | 11-29-2022 07:28 AM | ||
Need some tools for manipulating dates in WxCC. You can format the date using the {{ now() | date("...
| 603 | 11-15-2022 11:40 AM | ||
Hi,
We are using ECE 12.0 and egain 15.5.3 both integrated with UCCE 11.6. Chat is used a bubble ...
| 425 | 11-08-2022 12:22 AM | ||
Hello, I am using cvp application to play some prompts when caller is in queue. I am using endc...
| 329 | 10-27-2022 04:53 AM | ||
We are attempting to upgrade to 12.6 with open JDK 8u322 and getting errors about a FIPS security f...
| 385 | 10-24-2022 01:32 PM | ||
Hello Expert, Do we lose data during an UCCX upgrade from 10.6 to 12.5? When the UCCX Pub goes do...
| 231 | 10-11-2022 07:25 AM | ||
Hoping someone could shed some light on the proxy configuration for CCX. I'm writing a script the f...
| 288 | 10-03-2022 01:40 PM |