IP Telephony and Phones

Hello,I have problem with Call forwarding when using Hunt Pilot. Unanswered call is not Forwarded to destination configured on Line Group Member.I have configured:- Line Group with three DN - lg-abc, each DN number has configured CFW - No Answer and ...

Dera All,My customer having Cisco Unified Comm Manager 8.5 and he is welling to purchase a 3rd party billing system integrated with Cisco. his main concern is: he need to define a limit per user in the costs of the calls and once the user exceed the ...

On my CUPS server, I've got some users who were deleted from CUCM, but the deletion has not propagated to CUPS.There's no "Delete" function for a user in CUPS admin.I tried a SQL DELETE at the CLI, but that failed.I re-created it on CUCM and then re-...

Hi, I have this pretty weird situation here. I tried to install a subscriber for my Publisher from another network but failed always with the error " Is the security password correct or the Publisher is offline?" something like that. But i tried inst...

Hi,I am facing issue when using Jabber through MRA using Expressway "C" & "E". I hear no audio on anyside whether using Jabber Windows or iPhone and the call disconnects after about 40 seconds. But internally they're working fine.My deployment is sin...

Hi All,We have a scenario in which I need to design a voice deployment solution.The scenario is that we have multiple CUCM v9 clusters interconnected with a CUCM Session manager in Europe. In Asia we have more number of clusters (Cisco CM clusters, A...

HI,we have a C UCM 8.6 Which has the local authentication no ldap, can we migrate to 10.5 without using ldap ?

HI,we have a C UCM 8.6 Which has the local authentication no ldap, can we migrate to 10.5 without using ldap ?

Hi,From what I read and researched Agents can be assigned 2 lines1.  primary line2. IPCC line (Contact Centre) On the primary line they can make and receive calls but it is NOT linked to the contact centre.The IPCC line is the line that the UCCX inte...

Hi everybody,We have a couple of VG350 gateways registered via SCCP to CUCM and from time to time some analog phones have no dial-tone when they go off hook. Random 4-5 per day from a total of 400. They start to work again after 2-3 minutes so the pr...

Hello, When you run this report manually, it allows you to filter by numbers.I want to create an auto generated monthly report once a month, but it doesnt let me filter my number (or at least i cant see it) when i click Customize Parameters.Anyone kn...

Hello all, new to the Cisco Voice world and taking over the duties of our previous voice engineer. My question is regarding call recording, I have a user who exports these to .wma or .wav and it has suddendly stopped working. Once we click "Export" >...