Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear Experts,One of my customer has a requirement:when an ip phone extension is called, and if the user is busy the system should play a message that the user is busy and prompt to leave a voice message. The voice mail must be delivered to the called...
I have already installed Cisco CP-9951.After downloading new software (sip9951.9-3-4-24) phone try to download old software (sip9951.9-2-1). CUCM 8.6.2, that I use, for obvious reasons don't have this software. But CUCM have an error:RegistrationRegi...
i have switch with cucm on port 1/0/4...need to apply qos... as per question..setup is wit 3 sites...and over framerelay..site -3 have cue...site-1 have cucm with this switch..configure switch 1 with policies on the 3750 switch:1: ensure cos value 5 ...
Hi,In our Call center we are facing one way voice path.Users complaining that when the call comes from Customer side,they are not able to hear.It's totally blank call.So,could you please let me know from where i will start troubleshooting ?Call flows...
Currently we are facing issue IPV6 Packet sending with one of the site in our IP telephony infrastructure.Background:-Currently our Network Infra in IPV4 Mode and all are IP Phones are working fine in IPV4.While performing Network activity our IP Pho...
Hi Guys,Looking for any tips with an issue i have with unity 8.5.All our users are setup to recieve unified messaging, so when a message comes in they recieve it on both the handset and in there email via outlook.We have had reports that some users d...
We have a two data center environment (primary and DR). Each site has a CUCM subscriber, a cube router with a SIP to Verizon, and a PRI router. Primary site has the pub. This environment is 100% managed by a managed service provider, so my questio...
Greetings,I have a system call handler references another call handler when "4" is pressed which then is supposed to transfer to mailbox X2334. When I test I can leave a message however mailbox 2334 is empty. How is the reference from the second call...
I've been told there's an option in CUCM 9.1.2 to set 'all calls' on by default, as opposed to the user having to activate it themselves. I'm trying to find where to enable it at, but I'm not seeing it. Has anyone come across this or am I losing my...
Using CUCM 9.1Is there a quick and easy way to create a hunt group type set up using outside (cell phone numbers)?The scenario will be one (person who will be ON Call) using an internal DID that is forwarded to to a cell phone of the oncall person th...
Hello,We are using InformaCast paging (v8.4) with our IP phones and IP speakers (UCM v9.1). We've been asked if there is a way to perform a night-bell function, so that the IP speakers 'ring' out on the floor of the building for incoming calls. Has...
Some of the Phones some times getting down and showing an error message "UCM Down". and after some times its again getting register autometically (IP Phone 6921 )We already configured the SRST on gateway route.
Hi,I have a customer with a CUCM 7.1(5b) cluster that is licensed via CUWL. They also run Unity Connection of the same version.They want to add users to the cluster and Unity Connection but do not want to upgrade versions yet.CUCM 7.1 is now End of S...
Hello! I'm currently having an issue with a new block of extensions in Call Manager 7.1.5. We recently ordered a new block of DIDs. The telco sends us the last 4 digits. The last 4 are 9XXX. When dialing these extensions internally, there is an 8-10 ...
According to https://supportforums.cisco.com/docs/DOC-14986 the username/password for loging in via the USB Serial connection is username "default", password "cisco".But when I try the username of "default", I get "Login incorrect" and no option to e...
