I am losing caller ID info at the end of a long call flow which looks like this: - call comes in to UC500 via PSTN SIP trunk- reception answers and blind transfers to 4 digit DN on CUCM via internal SIP trunk- CUCM DN is a CCX application trigger- CC...
Forum Posts
I use 4331 and vg202 to send and receive faxes. There is a problem. It is no problem to send to 1099 (VG202) via the internal number: 1098 (VG202) for example. However, if the content is sent to 9,86311099 via 9,86311098, the content will be incomple...
Hello, I have an 8821 Wifi Phone registered to our 12.5 CUCM. Phone firmware is sip8821.11-0-5SR3-2. I can configure the phone (device settings, line settings etc.), but I cannot access web admin page. When I lookup the Admin Guide, it says https://i...
Hello All,I have Heas office where I have CUCM 12.X with 1 Publisher and 2 Subscribers. Recently we have opened a new Branch office which is connected with High Speed Internet Site to Site. The branch office can ping the head office and all the serve...
Hi guys, Has anyone successfully managed to upload a .csv file on expressway? I am trying to add rules to http allow list but the rules do not show on inbound rules. Does anyone also have an example of the file they used?
Resolved! Telephony Redundancy
HI folks, we have cisco ISR4331-V/K9 as a Voice router and We have currently terminated a PRI line in this router. The service Provider allotted 400 DID numbers to this circuit. currently, we have a requirement for making this a redundant connectio...
Resolved! Configure second line in ATA 187
I am having an ata 187, which i successfully added in the call manager (ver 8.6.2). Now i need to add the second line in the ata and connect a another device there. Please help me with the configuration for the same. Also do we need any additional li...
Resolved! Replace the VG224 by using VG310
Hi folks, I am planing to replace the existing VG224 by using VG310. Can i just disconnect the existing RJ21 cable and plug it to the VG310? the port on the VG224 is the same as VG310's? Thanks in advance, Eric
Resolved! Cisco IP Phone Red Light on Mute Button
Dear Team, Am facing an issue with my IP Phone 8841, the phone not booting up and its shows red light on the mute button. I have recently two phone under smartnet with similar problem, can anyone advise what could be the reason to occur this boot iss...
Hello, I have translation pattern set and see what external did going to where. However, I still have DID not listed in translation pattern hitting since there is a call ring. How can find in CCUM for example specific call was made to DID and what ex...
I was just wondering if this version of cisco Jabber is safe to run with the cucm and uccx 12.5?
HI,I'm having problem in TFTP Server 2 (if I add manually its working ) please check this log this is from CUCM-SUB (this is the one where I have a lot of problems) admin:utils diagnose testLog file: platform/log/diag1.logStarting diagnostic test(s)=...
Hello All, I am running callmanager version 8.5; I have registered a brand new cisco 8865 sip phone to this CallManager. Calling is working fine but directory service isn't. It gives a blank screen when the directory button is pressed on the phone. T...
Hi,I have a "Cisco CUCM" and I can not auto-provision the "Fanvil IP phone" by only just enabling DHCP in the phone. My cisco phones just get all the information from DHCP sever and autoconfigure itself, now want the same for Fanvil. Would appreciate...
Resolved! PRIVATE calling name ID
I have 2 DIDs attached to the same phone. Whenever I call out from one of these DIDs to an external phone (mobile or landline), the name shows as PRIVATE along with the correct DID. The calling name and external mask is configured correctly and the...
