Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a Cisco Unity 4 and I need to know if there's a way I can backup the voicemails of a person and then export it to an external drive.Regards!
Hi,Can both headset & handset be used simultaneously on Cisco 6921 IP phone ? Means can same call be heard on headset & handset at same time ?Regards,Andersson
Hi All , I’m trying to use a feature commonly known as 2 B channel Transfer (TBCT) or Release Link Trunk. Nortel/ Avaya call this feature Anti-Tromboning . Firstly let me explain what i am trying to do. As you can see from the attached topology , ...
If I install CUCM on VMWare and then take a snap shot, would I be able to restore it on another machine easily? Or, would I need to request a new license file? In other words, is the license file somehow bound to one machine? I know that the non V...
Hello, can anybody tell my upgrade path from CUCM 7.1.5 to 8.5.
Yeah it's snowing here in New England so lot's of users working from home. The ones with IPC on their LT's are calling others who are connected the same way. Here's the symptoms:1. Calls from the PSTN to the VPN/IPC are okay either direction2. Ca...
Hi,I have a 504G phone that appears to be stuck in SCCP mode.I've gone into the menus and tried to factory reset it, but it will not accept the password (pressing OK with a correct password does nothing).I've tried different firmwares on it, 7.4.7, 7...
I have a Cisco 3945 Router with 3 PVDM III - 128 ( 3rd Generation) that will deliver DSPs Resources which I need to integrate into a Call Manager Version 4.2.3 for Transcoding, Conference and MTP Services. When I enter the sccp profile these are load...
HiI'm setting up the Visual Voice Mail and need to install Unity Web Service, but I didn't see the place where I can download fromCan anyone help me out this?ThanksEric
I have a user on our CUCM 7.1 (7.1.5.31900-3) system with a 7940 phone running v8.1(2.0) using SCCP. When she receives a call she will sometimes hear a dial tone during the call. She says that the caller cannot hear the dial tone and if she transfe...
Hi all,I have two operators in a call group taking incomming client calls. All the calls use to go into a acd hold queue, now they go to the call-group first. The call-group operators no longer login to the acd queue. Other agents still login to t...
Hi,I had a CISCO 7940 IP phone with Callmanager and when I needed to dial, I pressed dial pad without pickup handset. Then, I pressed the dial button and call was maked using speaker.Now, I converted the ip phone to SIP firmware (version P0S3-8-12-00...
I was testing codec translation feature of CUBE, but couldn't get it worked.Here's the call flow:IP Phone (5001) --> CUCM (as OGW) --> Gatekeeper (HQ-RTR) --> CUBE (HQ-RTR) --> CME (BR2-RTR, as TGW) --> IP Phone (3001).The symptom was: 5001 can rin...
Ive used a Perl script before to insert translation patterns from a CSV file into a call manager database, however, i now have a requirement to modify the partition that 350 hunt pilots sit in on a call manager 7.1.5.Does anyone have an applicable sc...
It looks like there are a lot of posts about this, but I really haven't found a solution for my specific issue. I have a CME system at a remote location. They are using a SIP trunk for incoming calls. I would like to forward inbound calls to an exten...
