IP Telephony and Phones

Here is the situation:Calls are comming in on a PRI and are directored towards a call handler.   From there they can enter an extension for a user and be transfered to the associated phone.The phone has a CFwd No Answer set for both internal and exte...

How does a user make a conf call with a 7975 and a UC520 CME 8.0      There are no buttons on the phone that ever appear even when multiple calls are active on a phone

Hi Everyone!I recently did an upgrade for one of my customers from 4.2(3) to 7.1(3) using DMA. The DMA process went excellent and everything was transferred over successfully. The problem is that the original 4.2(3) publisher, 192.168.4.2 still shows...

Hello Everyone,      I have Call Manager running 7.0.1.11000-2. I'm having difficulty with one user who has set their phone to forward to their mobile on no answer from external calls. The call reaches the phone, then when forwarded to the users mobi...

I have created a Time Periods andTime Schedules for Time of Day Routing. When I try to Delete a Time Schedule this is what I get:Error occurred. One or more record did not get deleted. The pkid column in the timeschedule table in the database is bein...

Hi,I'm just struggeling through the documentation but cannot find any hint how to install additional locales on CUCM 7.1The documentation talks about a locale installer. For German language support there is a file called "cm-locale-de_DE-7.1.2.4000-1...

Can anybody please help me with an upgrade question.I have client running version 5.1.3.5105-1They wish to upgrade to version 7.1 and have ordered the relevant upgrade from cisco, i am wondering how the compatability matrix works, all the mentioned 5...

Hi all,I have a 2801 router. I inserted a VWIC2-1MFT-T1/E1 card. I configured it on a CUCM 7.1 by adding a new gateway using MGCP (I want it work using QSIG).On the router I inserted the following commands:no ip domain-lookupmgcpccm-manager config se...

I'm having an issue with recording a voice greeting with a system call handler i'm setting up.  I'm trying to use the phone where Cisco Unity calls my phone so I can do the recording over the phone instead of using my computer.I'm getting an error me...

I have cluster of 2 CCM ver 6.1.2 ( One publisher + backup  TFTP and One subscriber + primary TFTP )  And we replacing it with cluster of 3 new servers with  CCM ver 7.1Also i have one Unity 5 and want to replace it with Unity Cluster ( 2 new servers...

Dear all,I have CCM system version: 4.2(3) sr4a, located in my company head office.Some IP phones located in the head office and most of IP phones are located in our another site registered on CCM through MPLS line which connects this another site an...

Hi,I want to attach h323 client(SJPhone) but problem to dial from SJPhone to IP Phone.Please advise!!symptom) when I dial from SJPhone to IP Phone, ringing once in IP Phone but disconnec immediately (the reverse case that dail from IP Phone to SJPhon...