Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,We have Cisco unified communication manager 6.0 cluster, Cisco Unified presence server and cisco unfied meeting place express.We have more than 250 user, so we are planning to use workspace licenses. I don't have a clear idea about this licens...
Hi, I am having a little problem setting up meet me. I have setup the conference bridge using this link http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf8a.html And have setup the Meet Me number ...
I am configuring the CME to enable conferencing. I get <0-0> when I try to configure max sessions, which means I can't have conferencing. I have enough DSPs. Please see the below (truncated) config.voice-card 0 dspfarm dsp services dspfarm no local-b...
I just upgrade my uc500 to the cue version 3.2.1 using the US version. Everything is ok, but I having problems trying to upgrade to es-CO spanish version, when I issue the software install command with the cue-vm-es_CO-langpack.ise.3.2.1.prt1 file , ...
I have 3 questions about Caller System Transfer and User System Transfer in Unity COnnection2.x need your kindly help.I encoutered some trouble when testing User System Transfer in Unity Connection.I have configured a restriction which deny 90 and p...
i made this proccedure to make a factory default to the cisco 7941 ip phone. when i finish the proccedure the guide says that the phone is goint to show "upgrading", and its true, but after that the phone does not do anything, i keep seeing the "upg...
Hi All,I have a requirement to configure an FXS port as SCCP and control the Analog phone connected to it by registering the FXS to a CallManager. I am getting stuck at the first stages itself. I understand the command for that should be stcapp. My r...
Hi,My customer is changing his number from 1000 to 2000 during migration, with the same IP Phone.i.e. his current phone is registered to CCM and works.what is the easiest way to forward , all his calls from old number 1000 to new number 2000 uding th...
Hello,I'm trying to install a Unity VoiceMail in our newly received hardware (MCS-7825-I3-CCE1/CCX1/ECS1/IPC1/RC1/S31) but the installation is failing to install because I don't have the right PCD (Platform configuration disk)The message I'm getting ...
Hi, I hope you can help, the attached diagram shows overall what my network consist of, I understand cisco phones mark packets via DSCP marking, where else in the network do I need to apply QoS for this marking and also RTP? (L3 or L2 interfaces, bot...
We are going to upgrade CCM 4.13 to 6.12 with new servers.And we are trying to install at off-network now. The first node (publisher) is installed successfully and import DMA, and upload license without any problem.However, when I tried to install t...
Hi,The main office has CCM 5.1.3The branch office has Avaya PBX.The avaya phone system is added as a H.323 gateway in the CCM and both the phone systems are integrated using H.323.Everything is working fine except that the branch office users are com...
Hi, I have a CCM 5.1 cluster with two voice gateways at site A and one voice gateway at site B. The first gateway of site A uses E1 interface and have been working fine. Now, I'm configuring the second gateway with a SIP provider. In the future I wil...
Hi,I have a CCM 4.2, this device is connected to a normal switch. i connect one ip phone cisco 7650 to this switch. in the ccm admin window i tried to add this phone under device>phones however wen i coneect the phones to the switch it is not able to...
I have a CM6.0.1 install with a receptionist using Attendant Console. Currently I have queuing enabled on the pilot with the operator line 1 as the first in the hunt list, with a CTI route point that goes to the AutoAttendant listed as the "always r...
