Hi NetPro,Both CME and CUE show the correct time and date in CLI. But when I listen to the recorded messages, the AM time is reported as PM, 12 hours shifted. Also, the business hours and non-business hours are reversed in AA.Thanks in advance.
Hi, I encoutered some trouble when testing User System Transfer in Unity Connection.I have configured a restriction which deny 90 and permit *. And assign this restriction to COS-Deby90, also assign this COS to user-TOM.But it seems it can't match my...
We have users on an Avaya Definity G3si Switch that use our Cisco Unity Connection (v 2.1.1) Voice Mail. With an Digital phone you can create a coverage path for the call to follow until it reaches the voice mail. Since we left the Avaya Intuity Audi...
I have a couple of FAXes connected to FXS ports on a UC520 that send FAXes out over an ISDN/PRI connection. I was getting spotty results with some FAXes going thru and others failing. Troubleshooting the problem I found that the problem seems to be...
We are running call manager version 4.1.3 sr6a. Attendant Console keyboard shortkeys are not working. I've already restarted the telephony call dispatcher service, no change.
Hello,following situation:I have a 2600XM running CME 3.3 on it, with a VIC-2FXO-EU. I'm able to make outgoing calls to the POTS, but not able to take calls from the POTS. Infrastucture looks like this:POTS <---> PBX <---> 2600XM <---> IP networkAny ...
When i lift the handset off the cradle the speaker light illuminates automatically, when I press the speaker button to disable it terminates the incoming call. Any ideas on how to disable this feature would be greatly appreciated.
Hi,I have run DMA 6.1 on my CCM V4.1(3) Publisher.I have received 6 Warning messages in the warning log file. All warnings are related to the TelecasterServiceParameter.eg Warning message (Business Rule Violation): TelecasterServiceParameter Descrip...
Hi, Using the night service function, can I forward a call to a mobile number by turning on the night service bell? I don't want it to call an internal DN because there won't be anyone in the office out of hours, the call will need to go the security...
We are on CallManager 5.1. We are getting harrassing phone calls and I was wondering if there is a way to enable a temporary mask on outbound calls?I can make a blanket phone number mask change in CallManager, but is there a way to punch in a code f...
I have to change the device pool and media resource grp for a group of IP phone users. There are about 31 IP phones to make the change to and I am wondering if there is a way to make these changes to the group all at once the way you can in Unity 4....
Hi,I currently have a translation pattern 0 which gets sent to a 4digit extensio for the operator. I plan on porting some DID's from an acquired company but thier numbering range is 0700-07xx. How can I set this up so the system does not immediately ...
Anyone experienced issues with dtmf over sip trunks to VOIP Provider, all works good internally but does not work outbound dtmf or inbound on the auto attendant, i have tried all the dtmf relays in the dial-peer ooptions and nothing
