Resolved! Setting up a Phone for Lobby
We have a 7911 phone in the lobby of our office and we only want it to work for internal calls. Has anyone done this or is there any easy to accomplish this?
IP Telephony and Phones
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Forum Posts
Trying to download VG224 image on the download center, but can't find it either in voice or router. Where can I get it? I know it is IOS cli, does this follow voice gateway's image? Thanks
Im going to pull my hair out soon. I have a 7940 that says logged out from hunt group. I just want to remove an extension but it goes in the following loopTry to delete dn (cant because user is in Hunt group)Try to delete hunt group/List (Cant delete...
Resolved! LLQ Question
I have a config that puzzles me b/c while the policy-map RTP class is matching EF, there is no traffic going into the proper queue:OIGH-CRR01#sh policy-map interface serial 2/0 Serial2/0 Service-policy output: VOICE_LLQ Class-map: VOICE_CLASSIFY ...
Hi Guys,Ive been looking into this for a week or so now and I cant seem to find any info on in. Im trying to set our queues to make people calling in on mobile numbers to be handled at a lower priorty than normal calls. Is this possible. Any help ...
I have a number of mgcp controlled gateways. Some of them have the endpoint as the local ethernet address, and some have the endpoint as the WAN address. How is this determined, and is this configurable? thanks
Hi, I have a CME 4.2 on a router 2811 with an AIM-CUE 1GB on it. I currently have the unity version 2.3.4 - Installer 2.2.1 - Thirdparty 2.3.2 - Bootloader (Primary) 2.1.2 - Infrastructure 2.3.4 - Global 2.3.4 - Service Engine license 1.20 2.1.2 - Au...
Hi! I have inserted the following configuration: " application service queue flash:app-b-acd-2.1.2.2.tcl param queue-len 10 param number-of-hunt-grps 1 ! service foradehoras flash:app-b-acd-aa-2.1.2.2.tcl param number-of-hunt-grps 1 paramspace englis...
Dear All,Does anyone knows how to create the field "Call Pickup group" under Hunt Pilot in CCM ver 4.2.3 because is missing. Usually you will find this under Hunt Pilot configuration> Hunt Forward Settings, but for some reasons in not there. I was lo...
Hi,We are currently running CCM 4.1(3) cluster on MCS-7835H-3.0-IPC1 Servers and IPCC Express version 4.0.4 SR1 on MCS-7845-H1-CC1 server.We are Planning to upgrade existing CCM (4.1(3)) to CCM 5.1 and IPCC Express version 4.0.4 SR1 to 5.0. Please le...
dear sir, How do we perform the subject mentioned ? That means from the 3G handset and by using 3G operator ... make the video calling to ip phone ? please advise, thanks.
Hi all,CCM 6:Is it possible to define a speed dial button or a softkey for the Cisco IP Phones 7960/61 to Forward incoming Calls to a specific number?Thanks for help!
Has anybody around here actually had a successful implementation using Witness to record calls on a Cisco phone system? We have recently implemented it and there seems to be nothing but trouble and the support through Witness is far from stellar. T...
Hello,Does anyone know if it is possible to keep multiple ringlists? For example, department A is only allowed RingList1 and department B is only allowed RingList2. Any incite would be great, thanks!
hican someone guide me where to find a good docs/tutorial materials on contact center enterprise version?thanks
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