IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 5893 Views
  • 14 replies
  • 0 Helpful votes

We have a hunt group where calls go to voicemail when a call is not answered. Is there a way for either a user or administrator to divert all hunt group calls to go to voicemail immediately (to cover instances where all staff are in meetings etc). We...

mark.wood by Level 1
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  • 2 replies
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I have multiple 7941-G that have two lines The first line is 72401. It has a max of 2 and busy trigger of 1 (for IPCC)The first line forwards to the second line is the line is busy. Is there a way to increase the time that the second line caller id i...

thomuff by Level 3
  • 247 Views
  • 1 replies
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We are running CM4.x and have had requests from some of our telecomuters to not display (or show) their home phone number when working out of the office (where they've forwarded their phone to).I don't see any way of blocking that information. Any i...

dsarffie by Level 1
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  • 1 replies
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Dear All, I installed Cisco call manager on IBM server, it is working fine. Now i am going to install Cisco IPCCC (CRS),IP IVR in the Same server. while installing in the beginning it is asking DC server or AD Controller. in that step i am hav...

I am doing SQL Query to find who is calling 911. However, I found a really old record, like 2005.I try to call my cell phone, but the record show like 2006. For reason the SQL database doesnt collect the CDR anymore.Is there anything I need to enab...

jolo07310 by Level 5
  • 602 Views
  • 4 replies
  • 0 Helpful votes