Hi,We have cucm v 14. I am trying to modify caller number when dialing to one of the countries cell phone number outside of US to meet their requirements. Created specific partition for that country and calls , CSS with that partition/ for those call...
Forum Posts
Greetings dear specialists! I have a CP-8841 IP Phone with two separate SIP servers 192.168.2.2 and 192.168.3.2 (Issabel). I can register it on both servers separately, but not simultaneously!My SEP<MACADDRESS>.cnf.xml is like this: <device> <devic...
Can anyone recommend an amplified handset or headset you've successfully used on 8841? TIA!
I'm having intermittent issues with my 8811 hookswitch and they are driving me nuts. The phone randomly thinks the handset has gone off (or on) hook, independent of the actual state. This behaviour continues even if I do not touch the phone for 10 mi...
Hello community,We are trying to use the Problem Report feature on our Cisco 8800 IP phones. In the SEP007686CEFD4E.cnf.xml file, we have set: <problemReportUploadURL>http://192.168.178.31:8083/problem-report</problemReportUploadURL>However, the phon...
Resolved! Cisco 8851 with KEM doesn't come online
Hello,I had a Cisco 8851 with KEM working in a Webex workspace, I deleted the workspace and added the 8851 under a user and now the KEM does not come online. If I go under the phone's "configure layout" settings I see the option to configure the KEM ...
No issue. Just an FYI for all of you.I just setup RTMT v15 and found that there was no installer. Just a program folder called CiscoRTMTPlugin with a run.bat file instead of an executable. I copied the program folder to c:\program files\cisco\ . Then...
Hello Experts,We have 5 digits internal calls from site A to siteB . Site A hears site B but not in the revers direction. Attached is the WireShark capture.Many thanks, MK
if I have HQ and 12 Branches and need to order new IP telephony from Cisco with Voice gateway and enable SRST, how order it and how order A-Flex lice and SRST?
Resolved! CUCM insufficient number of licenses
Hello, we are added one phone to the CUCM , after that we get message - Smart Software Licensing: The system is operating with an insufficient number of licenses Configure additional licenses in Smart Software Manager within 83 days to avoid losing t...
customer purchased new cisco ip phone 8875, but unable to add to their existing cucm 14.0.1.10000-20 and not showing in the phone list this modelDo they need to upgrade CUCM 14 to support 8875 phone or any device pack to be installed?
Cisco UBE (CUBE) Connected to CUCM and Teams Call drops and goes to static from PTSNCalls from outside (PTSN) to CUBE to Teams drop after ring and replaced with Static noise. Anyone seen this before. We have 2 CUBEs and it was only affecting producti...
Hi, all What is the option in the cnf.xml file, that disables sdp-anat for CP-9971. Our case is calls between Asterisk and CP-9971. That calls from 9971 to Asterisk ends with SIP 420 'unsupported required extension: required: unsupported:sdp-anat'. A...
Hello everyone,I'm currently digging some SIP messages in my lab. I have some questions I need assistance for. I can see in my traces that after downloading the ITL and configuration file, the phone always send two (02) REFER request to the CUCM befo...
Resolved! Fast busy on outbound calls
Hello Everyone,Today I am going through an issue, I have never experienced.We have a CUCM and a 3rd party PBX, we have connected both the PBXs over a SIP trunk.I have created an Extension 2045 in the 3rd Party PBX and created a route pattern with th...
