Other Collaboration Subjects

every now and then my transfer button dissapears and I totally have to rebuild the phone, any idea how to not rebuild the phone and fix this issue?

Here is my situation:I have a Call Manager cluster in Country A and a cluster in Country B. If a user from country B places a call to Country A I want the call routed out of the voice gateway (mgcp) in Country A. I have the clusters setup as a trun...

I am going to try to perform this upgrade tonight. I need some clarification. I copied the upgrade files to both my PUB and SUB. No I think O am ready to do my first OS Patch. I was told to to start with the PUB first, stop any virus programs, sto...

Can anyone recommend any intro books or white papers on VoIP technology and implementation? Fairly good knowledge of routers and switches but have limited knowledge of QoS, VoIP designs and voice related topics. I'd like to have some background bef...

Hi,We have Avaya G3R talking to Intuity Voice Mail System in a remote site. We also have a Call Manger cluster in another site.We need to integrate the Call Manager Cluster to talk to the Intuity VM system.Can someone suggest how we can carry the voi...

Dear All,My conmpany has two Callmanager in a cluster (one is publisher and one is subscriber). Both are MCS-7815I-2000 with 512MB Memory. Is it ok to add 512MB Memory on Publisher only so that Publisher is 1GB Memory and Subscriber is 512MB Memory?T...

I have a Call Manager cluster with version 3.3(2) and suddenly the Call Manager service in the Publisher stopped unexpectedly. No more information in the Event Viewer is provided. It was during the night so no one was using the system. The only thin...

Hi ,I have a 2821 CCME router connected back to back to the PBX on E1 PRI.I need that a solution where my IP Phones can directly dial the 4-digit extension of the PBX phone without dialing any digits for line siege. Currently an ip phone users first ...

We have a 6608 PRI gateway to a Nortel 81c and we are getting frame slips. The 6608 is set for internal clocking and the 81c is set for network clocking. Has anyone had similar clocking errors between Nortel and 6608. Any information would be appr...

Hi,I'm implementing AAA/TCL for DebitCard processing/authentication.Is there any way to restrict which interfaces take part in the IVR/TCL/Radius messsage exchanges? so that only radius messages only get generated/exchange for calls from the interfac...

Hello everyone,I am trying to find out if the 2800 series routers support clid / ani on the vic-2fxo interface or if a fxo-m1 is still required, and if so what the ETA for an IOS that supports that feature/hardware is due out, or if it already is rel...

Trying to force certain dial-peers to use a different codec. The following config we have setup in a lab. 2 MC3810's. 2 phones. Simulated WAN circuit using a serial cable between the 3810's with a DLCI of 231.Router A:dial-peer voice 1 pots desti...

Hi,I have the following scenario to set up and would need to have some advice:Extensions: 1000 and 2000 Requirements: If one extension is busy the calls are to go to the other extension, and vice versa, if both extensions are busy and after hours all...

Hi,I have 10 site offices connected over an IP cloud with all sites having a direct link to each of the other sites. The CCM is located in one of the site that has a link to the IP cloud equal to the sum of all the other sites. For CAC would CCM lo...