Other Collaboration Subjects

I am looking for the Call Manager gateway settings to interface with a Nortel 61C PBX (PRI)???I am receiving an invalid information element content.

I have 10 digits being sent to my CallManager from the PSTN. If I have 5 digits extensions, how can I make sure that the call gets routed?Thanks for the help in advance,Lee

Hello,I'm toying around with a Zaraus PDA and found a demo SIP phone for it (http://www.thekompany.com/embedded/tkcphone/). I have a few questions related to this:1. Can I register a SIP phone with CM? I'm not sure this is even possible. To my li...

So I installed Communicator over the weekend and I have a few questions.1) What MAC address should I use... problem is that when I'm at home, I'm wireless and when I'm in the office, I'm wired. So, I had it working at home no problem, but when I hi...

Hi allI recently upgraded from H323 to MGCP on 2611XM router One problem I got was the called number presented on the IP phone disappear when the call is connected. Eg. Usually under H323 when I dial 96597817 the IP phone dislay "To 96597817". Wh...

Anyone know where to set how long CUE holds call history records or what is the default? Trying to track a 911 call that went through the system 1 day ago, log doesn't appear to go back that far. Unfortunately only the main PRI # appeared to PSAP eve...

IVR 2.2.5When call to my IVR this reply after 7 seconds. During this time try to hear something but not hear nothing, not sound from ring. The users hang because not hear ring. I need reduce this time or permit to my users hear the ring. Any idea ?

I have a 7960 with a sidecar expansion. Every call that comes in, no matter which line its coming in on, the display of the 7960 shows the caller id info etc. Is there any way to disable that and have it show only for certain lines on the screen of...

Hi,I am trying to integrate two voip systems using a central gatekeeper and a couple of IP2IP gateways. This works perfectly execpt for the occasional error.Sometimes I get the error:%CALL_CONTROL-6-CALL_LOOP: The incoming calls has a global identifi...

Hello,We are running an IPCC system with ICM 4.6.2, CCM 3.2, and IVR 2.2 with IPCC Agent Desktops.The system worked fine with all the agents.Since yesterday we have a problem with one agent who is unable to login.He gets the following message on its ...

Does anyone know of a way to mask or hide dialled digits from an IP phone in order to prevent someone else from seeing what was dialled.

We use CA's Brighstor ArcServe to backup our servers in our company. I would like to know whether it is possible to backup Callmanger using a separate backup server. If so, what do we need to backup (C:\ + SQL databases)? Let me know. Thanks!!!

I have CM 3.3(3) installed. I have added a T1 CAS with E&M immediate start gateway. I have added it to CM.The gateway registers with CM, I can make outbound calls. But, when I call inbound, CM is reading all seven digits, not using the num-digits, wh...

Hi,I set up a IP telephony systeme with CISCO 2651 router and VIC2-4FXO port. I want to add live feed music-on-hold connected to a FXO port. I read that I need an adapter but i can't found it anywhere.My questions are :- do you have some references o...