Team,Environment: Avaya Interchange used to network several Intuity systems behind it.What is the best method for Unity (VM) to connect to the interchange and work with the Intuitys? We would like MWI, message forwarding, reply, etc.My guess would ...
Can I configure the phone line access (the CSS of the line or the phone) be different than the manual forwarding permission (when a user wants to transfer manually a call)?
Hello,I have a client who has "roaming softphone users" that travel around the country. As of right now, each softphone is assigned to a static device pool with a static media resource group list (MRGL). This means that when a SoftPhone user based in...
Anyone out there have any experience one way or the other with using TCL scripts on a router to act as an auto-attendant? Looking for reliability factor , commom lock-ups etc. This is for a site with moderate use of a 23 channel PRI. I already hav...
Hi,We purchased a new 7935 conference station.CM version is 3.1(3a).Ph version is P00503010300.Conf button on the phone is not activated.Should I configure some thing more to activate this.Pl advise.It is working fine on 7960,7940,7910.RegdsKiran
We are in need a list of all the phone we have in Call Manager and what type of phone it is. We are using Call Manager 3.2. Is there a way to pull out the list of phones and type?Thanks for your help!Joel KauffmanNetGain Information Systems
Hello,we have the following problem:We have waiting calls in the queue although agents are on ready. We use the Cisco Application Administration Version - 3.0(3a) with the Call Manager Verion 3.3(2).Marco Meier
So with 3.3 out and all the new functionality, has CallerID Name Incoming via a PRI NI2 or other variant been fixed so it will pass? Or is that still on the "Cisco Fix List" ?From all previous discussions and my own personal TAC Cases, The Carrier is...
Hi there,i am new to icd3.0 and am wondering what needs to be added to my script so that if no agents are logged in the call goes to voice mail instead of the que.thanx for any assitance
I have a customer who Has upgraded the Cisco unity server to exchange 2000 but there exchange environment is still mixed mode. What is happening is the 2000 users can recieve Voice mails from email and the phone and the MWI is working properly. But...
new install with existing exchange 2000. i am running CUICA step 3...configure unity services.after i click exchange 2000 and next i get an error:mapisvc.inf is completewhatn do i do to overcome this. i am at customer's site and this is time critical...
I'm a little confused about which service packs to apply to a 16 port unity 3.1.4 server running MSDE. Do you need to apply service packs for both SQL2000 and MSDE? What's the relationship of SQL2000 and MSDE in this configuration? Parts of both a...
I have installed the latest version of Conference Connection without any errors, but when I try to login or start Conference Connection I get a "Page can not be displayed" Error on my browser screen.Any help would be greatly appreciated!!!
