Other Collaboration Subjects

I have two 3.14 servers with proper licensing and failover installed. The whole failover process installed fine, and seems to function well with one exception. The recorded names and greetings are not getting replicated to the failed server. The er...

We are having a problem at one of our sites, were the ACD PIM is disconnecting 2-4 times a day and the errors in Event Viewer point to the CMS connection. Below is one of the erros we have seen:CMS Agent Real-Time Feed #0 Data Timeout CMSData[0]: Pro...

We recently went to 6-digit dialing, and while most users have an "X" in their extension for MWI use, there are many users who still have the old 4-digit extension in there, so their MWIs aren't working.I want to use bulkedit to switch everyone to an...

Hi thereAfter changing the IP address on the publisher I am unable to restart/reset the phone from the Admin Web. What is more is that I can not configure new CfwdAll on the phones and I am unable to delete the CfwdAll on phones that already are for...

<SoftKeyItem><Name>Testing testing</Name><URL>http://<%=serverIP%>/CiscoServices/Remedy/CaseInp.asp</URL><Position>1</Position></SoftKeyItem>This fragment does not work inside the xml tags CiscoIPPhoneMenu, CiscoIPPhoneText, CiscoIPPhoneInput etc.Cal...

I have a Unity 3.1.4 install that I would like to have the Unity SA be able to delete the Exchange and AD accounts when a Subscriber is deleted. How can I enable this without having to use AD Users/Computers?

Source: AvNotifier_MC[Thread 0x0000133C] Unable to froward System NDR to Example Administrator - NBCO-UNITY1This occured after I rehomed unity to a new Exchnage server. It had previously been on box (NBCO-UNITY1) . I went through the manula rehomin...

What would be involved in changing the AD Forest name and the OU used for Unity? Is this even possible?Or how about moving a unity server that is in a one Forest to another forest?

Dose the CCS server support volume adjustment within a application?

I have an ATA186 that I am trying to configur for use with an external ringer. So far, I have gotten the ATA186 to register with my CallManager. A telephone connected to phone1 works as expected. However, a telephone connected to phone2 does not w...

Hello everyone, Here is a problem I am having I have 7960 IP phones and Call manager 3.2.1. Now the problem I am having is that I am hearing echo in the headset. I will say smoething an I can hear it in the headset being repeated. Its almost lik...

Unity - 3.1.3 CallManager - 3.3After the installation I tested all the phones by pressing the message button and a prompt saying "Sorry the system is temporarily unavailable ..... goodbye". The output from the errors in the eventlog are as follow:Ev...

Have centralized Call Manager and Unity - Voice Mail only. Running G.711 locally, but have remote site with G.729 across the WAN. Am I stuck with having to transcode somehow to the remote handsets (if so what is the best way) or can Unity run G.711...

Hi,I've set up an SRST environment with a 1751 as SRST router. My problem is about the time I had to wait before the IP Phones registering on the router. I've to wait 60 seconds at worst before the phones are operational again. On the call-manger-fa...

Hi,I try use ATA186 with Clarent GK (H323), and I have a problem.I can correctly register ATA into Clarent GK, but I can't make any calls from ATA186.I run sniffer to observed packets between ATA186 and Clarent GK.The registration proccess is OK.But ...