Other Collaboration Subjects

Does anyone know what the issue might be with not getting a 7940 to pull a phone load from CME version 7.0, on a 2801. We have a mix of 7961's,7911's, and 7940's. The 7911 and 7960's pulled the new firmware but the 7940's will not. Here is the config...

I want to use the locale dictionaryIn localizedDirectory it has:var fileName = "c:\\ciscowebs\\ipphoneservices\\ccmcip\\locales\\" + locale + "\\ccmcipdictionary.asp";The server IIS, where run this script,it's different to CallManager.What do I do?Wh...

Hi,We are unable to update the time in the Cisco CP 7960 Ip phone daylight savings time adjustment that occurred this past weekend The problem is that his phones currently show the wrong time.How to change the Date time and daylight savings time adj...

Hi Guys,What is the proper use of the sequence attribute in an axl request?I've made all my requests work just using 1234. But should I be doing something else with it?Cheers,Tim

We have a scenario where we need to implement g729 between two gateways ( 1 local & 1 remote ) Connected to the local gateway is a ACD which sends calls via E1 TDM trunks but is completely random as to which trunk it uses, it sends all calls in this ...

User wants to forward call from is IP phone to Mobile phone. Forwarding works but it does not display the caller number or even his ip phone number. It is the main PRI number that shows on the forwarded calls. Is this even a call manager issue or nee...

Hi, I'm troubleshooting an issue with monodirectional audio.Looking at the rtp trace I noted that the very first rtp packets have sequence number 80 81 82 and the following have seq. number 0 1 2 3 ....Is this the cause of my problem?Is this admitted...

We have a H323 Gateway with a Call Manager, with one E1 connected to a PBX through QSIG, and to the PSTN throufh a net4 PRI. When we make a call from an analog phone to the PSTN it fails with the message: "Cause i = 0x829F - Normal, unspecified"If we...

Through Google I have searched that some SI companies can develop an application to lock the IP phone. The user needs to type the correct PIN before he/she can dial the number. Is there any API in JTAPI to do so? Or any API in AXL/SOAP?ThanksTony

Hi, I completed a fantastic project which needed the MAC address of the Cisco IP Phones accessing a Web Service through Call Manager, and with help from the forum, I found a simple way of obtaining this from the Service URL without having to spend ti...

Hi...I've read several of the postings that indicate Unity 4.0 is does not support Exchange 2007. I need to find out what exactly breaks if Exchange 2007 is installed. For example, do the AD schema changes break Unity? Can anyone point me to docume...

Hi,I'm trying to update an user with special characters (ã = a tilde) in the firstName. I do the request encoding with UTF-8 but the name is saved with a strange character replacing the original one. When I save directly using CCMAdmin it works, jus...