Other Collaboration Subjects

We are having a problem with users reporting slowness when they are connecting their PC's through their phones. The phones in use are 7912's 7940's and 7960's. The network layout is two 3560G PoE switches with the data and voice network separated by ...

Hi All, I am using CME 4.1 with PRI connection. all ephone-dn are dual line with secondary number. I can't define dialplan-pattern becasue DID with extension is not match. ephone-dn 1 dual-line number 337 secondary 9495025006 when I make a outbound c...

Migrated CCM from 3.3.5 to 4.2.3. New servers and fresh install. Phones/gateways didn't change (much).After phones go through upgrade and home to new ccm 4.2.3 server, now ALL phones display "Logged out of Hunt Group", even if they aren't in hunt g...

The IP Phone Address Book Sync program only works with Outlook Express and PAB's. Corporate America does not run on Outlook Express. How does one make IP Phone Address Book Sync work seamously with Exchange Outlook ?

Using CCM 4.1(3)es99.Is there a way to determine the reason for termination of calls? I occasionally get users complaining that a call they were on has been dropped. Usually (after sometimes hours of research) it turns out to be due to reasons beyo...

I am trying to add a new CTI route point in ccm 5.0.2 and it won't reg w/cm. I am not able to add any new CTI RP.What is causing this? Phones are registering just fine.

what would be the most effecient way of testing individual channels in a PRI? The PRI is connected to a h323 gateway and we have CM 4.1(3). The issue we are having is during busy time of the day some calls are not getting connected, our theory is ...

I need to configure MLA and have read the CCO documentation. My question is - I'm not familiar with the ccmadministrator account and want to make sure that when I'm prompted to reset the password to this account immediately after enabling MLA - that...

CME 4.1(0) and IOS 12.4(15)T1 on 2851.Also tried with CME 4.2 and 12.4(11)XW1, same problem.Call Transfer with full-consult is not working with internal or external calls.If I configured full-consult, I can consultate the second DN (now original call...

Looking for config assistance on a couple of 2811s, connected via a T1 that will carry voice traffic between 2 Nortel Option 11c's. Will 'auto qos voip trust' on the serial interfaces suffice?Does a 'map' function need to be defined?

I am using 2801, 12.4(15)T1 CCME 4.1I have a vic2 2bri and am unable to establish layer 2 connectivity. (it says L2 deactivated). BT, the carrier has said it needs to be a point-to-point connection. looking at other posts, it appears that you need to...

Hi,I have a client that has CME 4 installed on a router and they use 7921 I phones. There are 4 PSTN lines connected to the router allowing users to make external calls. The configuration is such that 2 of these lines ring out at specific users exten...

Hi, I have an 7960 and an 7970. I have installed the sample applications on IIS 6. The 7970 parses the output fine. The 7960 doesn't. It gives: <CiscoIPPhoneImage> <Depth>2</Depth> <Width>132</Width> <Height>64</Height> <LocationX>-1</LocationX> <Loc...

Hi all,I'm wanting to get something straight in my own mind about how MGCP call survivability works...I understand when a MGCP controlled GW uses PRI/BRI connections it backhauls the D-Channel to the CM. Therefore if the loses connection to it's CM...