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Morning all,We have inherited a Call manager CCM4.2(1) from another company. I have a fault where the users at our site have noticed that the Voice making announcements on the telephone system varies between a US and a UK accent depending on the func...

analysts by Level 1
  • 541 Views
  • 6 replies
  • 0 Helpful votes

Someone who recently left the company ordered the following: Cisco Call Manager 7825, Cisco IPS 4240, MARS, Cisco VTC 3545, Radvision Pathfinder, Cisco 3825, and Cisco 6506. I know they had an idea of how they imagined it to work but I don't. Some ...

gdrandles by Level 1
  • 290 Views
  • 1 replies
  • 0 Helpful votes

Can someone tell me how or where CallManager knows where the Unity server is? I mean, how does it know what its IP address is, or name, etc.? Im moving our unity server today from one server to another, and Im assuming CM needs to know where Unity ...

jjoseph01 by Level 3
  • 399 Views
  • 5 replies
  • 0 Helpful votes

Hello,can someone tell me what version of CCME GUI files is compatible with IOS 12.4(13r)T. I checked the compatibility matrix on the cisco site but that vrsion of ios is not listed. I have loaded GUI version 4.0.0.2a, but the applets dont load, I ge...

moblix123 by Level 1
  • 389 Views
  • 1 replies
  • 0 Helpful votes

Any ideas?Customer is dropping random calls to the PSTN (some after a few minutes, some after 20 minutes). All disconnects have been from different numbers. They have varios ISDN PRI's (2851's setup as MGCP gateways). CCM is 4.1. CCM has most up ...